Verified Job
Customer Support / TeleCaller
Contact Centre Agent
Customer Support / TeleCaller
#722886
Remote / WFH
TCH CX Limited Atlantic Close, Swansea SA7 9FJ From £24,784.50 a year - Permanent, Full-time TCH CX Limited
Job Description
Are you eager to begin your journey toward a lifelong career? Why not kick things off with a multi-award-winning company that values your career advancement and development?
We are looking to recruit Agents to join our close knit and diverse family, we provide all our staff with the opportunities to learn and grow with us. You may be surprised to know all our Team Leaders and Managers once started on the phones themselves.
As an Up-sales Advisor, you will help existing customers to maximise value from our services. Your expertise will help customers understand their energy consumption and identify opportunities for savings, by looking at products such as mobile sims, gas, electric and broadband. This position requires strong communication skills, a customer-centric approach, and the ability to negotiate effectively.
Hours:
Monday to Thursday: 9am – 5.15pm
Friday: 9am – 4pm (No weekends!)
Please note, hours are subject to change as per the business needs
Pay: Basic £24,784.50 per annum paid fortnightly (+ bonus opportunity of up to £250 per week for first 2 months, then uncapped bonus earning potential!!
Engage with customers to assess their energy needs and provide tailored advice on energy-efficient products and services.
Provide exceptional customer service throughout the sales process, ensuring a positive experience for all customers.
Collaborate with team members to achieve sales targets and contribute to overall business goals.
Stay informed about industry trends, new technologies, and regulatory changes affecting energy efficiency.
What are we looking for in you?
Experience in a sales or similar role.
Excellent communication skills in English, both written and verbal, are required for effective interactions.
Target driven and self-motivated.
Confident phone manner.
Reliable and hardworking.
Lively personality along with the ability to build rapport.
Resilience!
If you’re seeking a workplace where you can truly be yourself, you’ve come to the right spot! While the job can be demanding, we prioritise supporting one another.
The Application Process
Our application process is simple and streamlined, consisting of three quick stages. Once you submit your application, a team member will review it. If you’re selected, you'll be invited to a brief phone interview. If you do well in that, the final step is a meet-and-greet at our office. During this session, you'll get first hand insight into our company culture and learn more about the role.
If you the above sounds like you and you’re ready to take the next step apply now and one of our friendly in-house recruitment team would love to speak with you!
Please note, all job offers will be subject to successful completion of a DBS check.
Pay: From £24,784.50 per year
Benefits:
Free parking
On-site parking
Referral programme
Work Location: In person
We are looking to recruit Agents to join our close knit and diverse family, we provide all our staff with the opportunities to learn and grow with us. You may be surprised to know all our Team Leaders and Managers once started on the phones themselves.
As an Up-sales Advisor, you will help existing customers to maximise value from our services. Your expertise will help customers understand their energy consumption and identify opportunities for savings, by looking at products such as mobile sims, gas, electric and broadband. This position requires strong communication skills, a customer-centric approach, and the ability to negotiate effectively.
Hours:
Monday to Thursday: 9am – 5.15pm
Friday: 9am – 4pm (No weekends!)
Please note, hours are subject to change as per the business needs
Pay: Basic £24,784.50 per annum paid fortnightly (+ bonus opportunity of up to £250 per week for first 2 months, then uncapped bonus earning potential!!
Engage with customers to assess their energy needs and provide tailored advice on energy-efficient products and services.
Provide exceptional customer service throughout the sales process, ensuring a positive experience for all customers.
Collaborate with team members to achieve sales targets and contribute to overall business goals.
Stay informed about industry trends, new technologies, and regulatory changes affecting energy efficiency.
What are we looking for in you?
Experience in a sales or similar role.
Excellent communication skills in English, both written and verbal, are required for effective interactions.
Target driven and self-motivated.
Confident phone manner.
Reliable and hardworking.
Lively personality along with the ability to build rapport.
Resilience!
If you’re seeking a workplace where you can truly be yourself, you’ve come to the right spot! While the job can be demanding, we prioritise supporting one another.
The Application Process
Our application process is simple and streamlined, consisting of three quick stages. Once you submit your application, a team member will review it. If you’re selected, you'll be invited to a brief phone interview. If you do well in that, the final step is a meet-and-greet at our office. During this session, you'll get first hand insight into our company culture and learn more about the role.
If you the above sounds like you and you’re ready to take the next step apply now and one of our friendly in-house recruitment team would love to speak with you!
Please note, all job offers will be subject to successful completion of a DBS check.
Pay: From £24,784.50 per year
Benefits:
Free parking
On-site parking
Referral programme
Work Location: In person
