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Verified Job Customer Support / TeleCaller

Contact Center Professional-Voice

Pune, Maharashtra
Customer Support / TeleCaller
#685394
Remote / WFH

Job Description

A
Ap Enterprises


Call Center Executive
Ap Enterprises • Pimpri-Chinchwad, Maharashtra • via Job Hai
8 days ago
₹18K–₹25K a month
Full–time
No Degree Mentioned
Apply directly on Job Hai
Job description
Answering incoming customer calls and providing accurate and timely information

Responding to customer inquiries via phone, email, or chat in a professional and courteous manner

Resolving customer complaints and issues, escalating to the supervisor if necessary

Providing product information and assisting customers with their orders

Maintaining customer records by updating account information

...
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H
Han Digital Solution


Contact Center Professional-Voice
Han Digital Solution • Pune, Maharashtra • via Shine
28 days ago
Full–time
No Degree Mentioned
Apply on Shine
Apply on Jobrapido.com
Job description
As a skilled professional in quality assurance, you will be responsible for ensuring the high quality of products at Han Digital Solution (P). Your role as Sr. Manager - QA will involve leading a team of quality assurance engineers and implementing testing strategies to achieve project goals effectively.

Key Responsibilities:
- Develop and implement comprehensive testing strategies to maintain product quality.
- Lead and manage a team of quality assurance engineers to successfully accomplish project goals.
- Collaborate with cross-functional teams to identify and prioritize testing requirements.
- Design and execute automated tests to enhance testing efficiency.
- Analyze test results and effectively communicate defects to the development team.
- Ensure compliance with industry standards and best practices.

Qualifications Required:
- Proficiency in Quality Assurance methodologies
- Experience in Automated Testing and Defect Management
- Strong leadership skills to manage and motivate a team effectively

Join us at Han Digital Solution (P) to utilize your expertise in quality assurance and make a significant impact on product quality and project success. As a skilled professional in quality assurance, you will be responsible for ensuring the high quality of products at Han Digital Solution (P). Your role as Sr. Manager - QA will involve leading a team of quality assurance engineers and implementing testing strategies to achieve project goals effectively.

Key Responsibilities:
- Develop and implement comprehensive testing strategies to maintain product quality.
- Lead and manage a team of quality assurance engineers to successfully accomplish project goals.
- Collaborate with cross-functional teams to identify and prioritize testing requirements.
- Design and execute automated tests to enhance testing efficiency.
- Analyze test results and effectively communicate defects to the development team.
- Ensure compliance with industry standards and best practices.

Qualifications Required:
- Proficiency in Quality Assurance methodologies
- Experience in Automated Testing and Defect Management
- Strong leadership skills to manage and motivate a team effectively

Join us at Han Digital Solution (P) to utilize your expertise in quality assurance and make a significant impact on product quality and project success.
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