Consultant

The Red Hat Consulting team is looking for a Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one or more of Red Hat's technologies. As a Consultant, you'll gain an understanding of our customers' infrastructure and business needs with a particular focus on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services, and make recommendations appropriate to their environment. You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.

What will you do:

As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers

Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs

Constantly learn about new technologies and apply those concepts to customer needs

Produce quality results and provide support to more than one project in multiple industries and various types of projects

Keep stakeholders updated on actual or potential issues that may affect project or company performance

Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions

Provide written project documentation that can be distributed within Red Hat and the client management team

Adapt to changing customer requirements

Serve as an ambassador of the company between the broader Red Hat and our customers

What will you bring:

Experience in a consulting or related role

Experience with enterprise-wide deployments

Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies

Ansible / Red Hat Ansible Automation Platform

Red Hat Satellite

Authentication services such as IdM/IPA

Virtualisation technologies

Working knowledge of Linux Security Practices and tools to address common criteria

Technical expertise demonstrated in your previous career opportunities

Excellent written and verbal communication skills

Exceptional analytical and problem-solving skills

Ability to work with minimal supervision and as part of a team to solve problems and issues

Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days

Customer focus and an understanding of the value that our work brings to our customers

Australian government security clearance

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.