Computer Operator cum Office Assistant

Generates and processes new sales leads as necessary
Answers phone calls from customers and deals with problems as they arise
Takes sales information and puts it into an easily readable format
Follows up with customers to make sure that they are satisfied with a particular product
Interact with other departments for work co-ordination
Provides any necessary data or reports
Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
Arranges appointments with clients and technical team
Acknowledges customers by responding to emails, texts, and phone calls
Updates all contact information for clients
Deals with any customer complaints and resolves the issue as necessary Read more