Verified Job
Teacher / Tutor
Community Outreach Impact Associate (Temporary)
Teacher / Tutor
#680341
Remote / WFH
Job Description
Full job description
Description
Overview
The New York Public Library (NYPL) is seeking an enthusiastic candidate to fill the role of Community Outreach Impact Associate. The Community Outreach Impact Associate must be prepared to travel across the city (including Manhattan, the Bronx, and Staten Island) to build awareness of the NYPL’s programs and services. This is a hands-on, active role that requires in-person communication and engagement at a wide range of indoor and outdoor environments including city shelters and other housing facilities, community events, festivals and street fairs, and in public spaces such as parks, community gardens, and markets. This position is an integral part of NYPL’s commitment to ensure underserved communities are connected with the Library and have awareness of relevant programs and services.
*This is a grant-funded position funded through June 30, 2026.*
Responsibilities
Reporting to the Outreach Coordinator, this person will:
Attend and undertake a range of outreach activities at a wide range of year-round community events and festivals in the Bronx, Manhattan and Staten Island
Undertake a range of outreach activities at NYPL library locations, community organizations, and in public settings (both indoors and outdoors) such as public housing, city shelters, parks, shopping malls, and recreation centers
Assist with maintaining a list of community programs and services to actively refer Library patrons to relevant Library programs, community organizations, and service providers
Plan, set-up equipment, and attend scheduled outreach events
Provide clear information about NYPL services and programs in in-person and online settings
Provide administrative support for NYPL community outreach initiatives; collect data and assist with preparing impact reports on key events and monthly activities
Maintain up-to-date stakeholder contact information and help identify new opportunities for community outreach
Collaborate with partners across NYPL including the central programming and outreach teams, branch staff, and central services teams, including Branch Programs and Services, BookOps, Communication, and Facilities
Perform related duties and work on special projects as required
Required Education, Experience & Skills
Required Education & Certifications
Associate’s Degree required
Required Experience
1-2 years of work experience in customer service and/or community outreach
Experience working with diverse communities and people from underserved neighborhoods
Required Skills
Bilingual in English and at least one additional language required
Passionate about learning and helping others to learn
Excellent community outreach and engagement skills
Excellent organizational skills
Interpersonal skills, including the ability to get along with people of diverse backgrounds and to make people feel welcome and included
Ability to work on multiple teams and be a team player
Ability to use and learn technology efficiently
Demonstrated ability to work well in a team atmosphere and independently under minimal supervision
Excellent detail management and organization skills
Flexibility and willingness to travel within the NYC Metro area
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment
Library setting
Outdoor and public settings will often be required
Large-scale public events, including community festivals and street fairs
Physical Duties
Light lifting
Frequent travel throughout NYC
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Non-Exempt
Schedule
10-15 hours per week, typically scheduled between 10am-6pm with evening and Saturday availability as needed
The nature of this work requires a high degree of flexibility and the ability to work evenings and weekends as required
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
About The New York Public Library
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.
Description
Overview
The New York Public Library (NYPL) is seeking an enthusiastic candidate to fill the role of Community Outreach Impact Associate. The Community Outreach Impact Associate must be prepared to travel across the city (including Manhattan, the Bronx, and Staten Island) to build awareness of the NYPL’s programs and services. This is a hands-on, active role that requires in-person communication and engagement at a wide range of indoor and outdoor environments including city shelters and other housing facilities, community events, festivals and street fairs, and in public spaces such as parks, community gardens, and markets. This position is an integral part of NYPL’s commitment to ensure underserved communities are connected with the Library and have awareness of relevant programs and services.
*This is a grant-funded position funded through June 30, 2026.*
Responsibilities
Reporting to the Outreach Coordinator, this person will:
Attend and undertake a range of outreach activities at a wide range of year-round community events and festivals in the Bronx, Manhattan and Staten Island
Undertake a range of outreach activities at NYPL library locations, community organizations, and in public settings (both indoors and outdoors) such as public housing, city shelters, parks, shopping malls, and recreation centers
Assist with maintaining a list of community programs and services to actively refer Library patrons to relevant Library programs, community organizations, and service providers
Plan, set-up equipment, and attend scheduled outreach events
Provide clear information about NYPL services and programs in in-person and online settings
Provide administrative support for NYPL community outreach initiatives; collect data and assist with preparing impact reports on key events and monthly activities
Maintain up-to-date stakeholder contact information and help identify new opportunities for community outreach
Collaborate with partners across NYPL including the central programming and outreach teams, branch staff, and central services teams, including Branch Programs and Services, BookOps, Communication, and Facilities
Perform related duties and work on special projects as required
Required Education, Experience & Skills
Required Education & Certifications
Associate’s Degree required
Required Experience
1-2 years of work experience in customer service and/or community outreach
Experience working with diverse communities and people from underserved neighborhoods
Required Skills
Bilingual in English and at least one additional language required
Passionate about learning and helping others to learn
Excellent community outreach and engagement skills
Excellent organizational skills
Interpersonal skills, including the ability to get along with people of diverse backgrounds and to make people feel welcome and included
Ability to work on multiple teams and be a team player
Ability to use and learn technology efficiently
Demonstrated ability to work well in a team atmosphere and independently under minimal supervision
Excellent detail management and organization skills
Flexibility and willingness to travel within the NYC Metro area
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment
Library setting
Outdoor and public settings will often be required
Large-scale public events, including community festivals and street fairs
Physical Duties
Light lifting
Frequent travel throughout NYC
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Non-Exempt
Schedule
10-15 hours per week, typically scheduled between 10am-6pm with evening and Saturday availability as needed
The nature of this work requires a high degree of flexibility and the ability to work evenings and weekends as required
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
About The New York Public Library
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.
