Verified Job
Customer Support / TeleCaller
Communications Support Officer
Customer Support / TeleCaller
#661256
Remote / WFH
Job Description
Job type
Full-time
Location
Melbourne City Centre VIC
Full job description
THE ROLE
The Strategic Communications and Education Officer supports the planning and implementation of communication and education activities across relevant channels and regulated sectors for the Social Services Regulator (SSR).
As part of a team, you will support the SSR to translate complex information into simple, readable, and compelling messages.
You will support the planning and implementation of major events for staff, stakeholders, and the social services sector, including webinars that support duty holders to comply with their obligations.
You will collaborate to ensure a consistent and integrated approach to communications and education.
This will include high-quality communications and administrative support to the Communications and Education Branch, supporting the planning and implementation of communication activities across relevant channels and regulated sectors for the Social Services Regulator.
ACCOUNTABILITIES INCLUDE
Under direction, produce communications collateral to support the effective communication strategies that support duty holders to understand and comply with their obligations.
Develop communication materials for use across all communications channels including social media collateral, web copy, and other ad hoc communications as required, with a focus on website, digital and multimedia, to ensure that stakeholders receive targeted, accurate and timely information.
Understand the sensitives involved in creating communications for diverse audiences and the importance of inclusive and tailored language.
Use graphic design platforms, such as Canva, to create social media graphics, presentations, posters,
documents and other visual content.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please contact SSR HR at humanresources@ssr.vic.gov.au.
Please apply to submit your interest in this position.
Full-time
Location
Melbourne City Centre VIC
Full job description
THE ROLE
The Strategic Communications and Education Officer supports the planning and implementation of communication and education activities across relevant channels and regulated sectors for the Social Services Regulator (SSR).
As part of a team, you will support the SSR to translate complex information into simple, readable, and compelling messages.
You will support the planning and implementation of major events for staff, stakeholders, and the social services sector, including webinars that support duty holders to comply with their obligations.
You will collaborate to ensure a consistent and integrated approach to communications and education.
This will include high-quality communications and administrative support to the Communications and Education Branch, supporting the planning and implementation of communication activities across relevant channels and regulated sectors for the Social Services Regulator.
ACCOUNTABILITIES INCLUDE
Under direction, produce communications collateral to support the effective communication strategies that support duty holders to understand and comply with their obligations.
Develop communication materials for use across all communications channels including social media collateral, web copy, and other ad hoc communications as required, with a focus on website, digital and multimedia, to ensure that stakeholders receive targeted, accurate and timely information.
Understand the sensitives involved in creating communications for diverse audiences and the importance of inclusive and tailored language.
Use graphic design platforms, such as Canva, to create social media graphics, presentations, posters,
documents and other visual content.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please contact SSR HR at humanresources@ssr.vic.gov.au.
Please apply to submit your interest in this position.
