Communications Manager

Why Work for Toronto Foundation for Student Success (TFSS):

Toronto Foundation for Student Success (TFSS) helps mitigate poverty issues that prevent children from thriving at school. We work with school communities, partners, governments, donors, and other organizations, to provide safe and inclusive programs that support students in underserved communities We believe that if we improve the health and well-being of our children, they will do better in school. And, if they do better in school, they will have a better future. TFSS is recognized by Charity Intelligence Canada as one of the Top 5 Impact Toronto Charities, a Top 10 Impact Canadian Youth Charity, and among the Top 100 Highest Rated Canadian Charities. You will be part of a thriving organization that truly makes a direct, positive impact on the lives of children and youth across Toronto.

The Opportunity

Reporting to the Associate Director, Communications and Public Relations, the Communications Manager will support our dynamic team by writing and delivering impactful internal and external communications that bring TFSS’ brand and strategy to life. If you are a natural communicator and strategic thinker, with strong written and oral communication, digital media and design skills, this may be the job for you. As Communications Manager you will:

· Work cross-departmentally to develop and execute written and visual content that supports initiatives, programs, and organizational priorities.

· Research, write, edit, and design compelling marketing and promotional collateral for diverse audiences including donors, funders, community partners, and other key stakeholders.

· Support the Associate Director in creating timely, engaging social media activity that not only maintains our brand and strategic priorities but also contributes to online engagement.

· Support event planning and promotion through the development of event collateral, execution of email and social media campaigns, and coordination of media support as required.

· Develop, manage and support partnerships, working closely with TFSS program staff to support collaboration, amplify shared impact, and strengthen external relationships.

· Lead the daily operation and ongoing evolution of the TFSS website to ensure accuracy, accessibility, and alignment with current priorities.

· Maintain a content calendar to coordinate messaging across channels and ensure timely execution of campaigns.

· Analyze communications performance metrics (e.g., website traffic, email open rates, social media engagement) and make recommendations for improvement.

· Perform other duties as assigned.

Required Skills and Experience

· Exceptional writing, editing, and communication skills, with the ability to craft clear, persuasive content across digital, social, and print media—adapting tone, style, and format to suit diverse audiences and platforms.

· Proven ability to manage communication projects from concept through to completion, producing a variety of assets across different channels, with strong organizational and time management skills.

· Self-starter with the ability to work independently, take initiative, and manage multiple priorities while also demonstrating strong collaboration skills and the ability to work effectively with cross-functional teams.

· Keen attention to detail, and excellent editing and proofreading skills.

· Demonstrated experience with graphic design and print specifications.

· Understanding of communications measurement tools, tactics, and benchmarks.

· Working knowledge of CRM platforms (such as Raiser’s Edge) is an asset.

· Proven experience with search engine optimization.

· Demonstrated experience in applicable computer programs, including Canva, Microsoft Teams, Word, Excel, and Outlook.

Education and Work Requirements

· University degree and/or College diploma in English/Communications with a minimum of five years of direct experience working in a communications environment (or an equivalent combination of education and experience).

· Valid driver’s license and access to vehicle.

TFSS is committed to the health and wellbeing of our employees. We offer a competitive salary and an excellent benefits plan. We also currently offer the option of a hybrid working environment (office/home) and summer hours during July and August.

Please note that as a condition of employment, the successful applicant must complete a Vulnerable Sector Screening Police Reference Check.

How to Apply

If you are interested in applying for this position, please email your resume and cover letter to recruitment@tfss.ca. In your cover letter, tell us why you want to join our team and how you will help us make a brighter future for children and youth across our city.

While we thank all applicants for their interest, only those selected for an interview will be contacted.

TFSS is committed to a policy of access and equity in its hiring practices. If you require accommodation during any stage of the recruitment process, please let us know when contacted. To learn more about who we are and what we do, please visit our website at www.tfss.ca.

Job Type: Full-time

Pay: $85,000.00-$+3,600.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Schedule:

Monday to Friday
Work Location: Hybrid remote in Toronto, ON M5T 3A3

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