Verified Job
Work from home
Communications Manager
Work from home
#669682
Remote / WFH
Job Description
Swoop, a market leader in privacy-safe, award-winning omnichannel healthcare marketing, connects patients, healthcare providers (HCPs), and brands at scale across all channels. Our teams leverage the power of AI-driven technology combined with real-world data (RWD), first- and zero-party data, and engagement data, to empower pharmaceutical marketers to make faster, more precise decisions that improve patient outcomes.
At Swoop, our mission is to create a future where technology seamlessly connects patients and HCPs in a privacy-safe way, improving the patient journey and driving better health outcomes. Swoop has experienced significant growth and demonstrated an unwavering commitment to innovation, talent development, and enhancing the patient experience. Our acquisition of MyHealthTeam in January 2025 brought vibrant social communities into our omnichannel suite, further bridging the gap between healthcare brands and patients for more impactful and targeted engagement.
We believe our people are our greatest asset. Swoop fosters a culture of innovation and continuous learning, providing employees with rich opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025, based on a survey of over 100 employees. We are driven by a patient-first philosophy and are passionate about leveraging technology to create a healthier future.
If you're a driven professional seeking to make a real difference in healthcare marketing at a fast-growing, innovative company, join Swoop and help us revolutionize how brands connect with patients and HCPs.
About the role
Swoop is searching for a creative and data-driven Communications Manager to join our Marketing Team. This role will support our content marketing efforts on social media, with a primary focus on LinkedIn.
The ideal candidate is an expert in community management and eager to expand their strong written and verbal communication skills into public relations and industry awards. The position will report to the VP, Content & Campaign Strategy. It’s designed for candidates experienced in AdTech and HealthTech marketing, preferably with an understanding of the pharmaceutical industry.
What you'll do
Work in close collaboration with the VP, Content & Campaign Strategy to craft Swoop’s comprehensive social media strategy and calendar
Create relevant social posts, short-form video, and content to help Swoop build authority as the omnichannel marketing partner of choice for pharmaceutical brands
Create engaging, industry-relevant content that aligns with Swoop’s brand voice and fosters meaningful interactions with our audience
Monitor Swoop's LinkedIn engagement and messages
Lead awards roadmap and entry writing
Assist in drafting and distributing press releases
Develop and maintain relationships with industry journalists and media outlets
Monitor industry news and competitors’ and partners’ social media for opportunities for Swoop to contribute expert commentary on relevant topics
Compile actionable insights on PR, social media, and awards to create data-driven strategies
Prepare regular reports on key metrics in social media, PR, and awards for leadership and internal communications
Collaborate cross-functionally with internal teams
Support paid campaign asset development and reporting as needed
Qualifications
A Bachelor’s degree in marketing, communications, social media, or related field — or equivalent experience
Five to seven years of experience in social media management, preferably in B2B, healthcare, advertising, or AdTech industries
Strong written and verbal communication skills
Proven expertise in LinkedIn strategy development and community management
Experience reporting social media analytics to internal stakeholders
Basic graphic design and video editing skills
Experience using Canva and Adobe Premiere brand-compliant templates for content creation
Ability to adapt writing style to various audiences
Excellent time management, organizational, and project management skills
Attention to detail and commitment to high-quality deliverables
Strong analytical and data interpretation skills
Creative thinking and problem-solving
Proficiency in Google Workspace, Asana, Microsoft 365, Canva, and Adobe Creative Cloud
Ideal Candidate Background
The ideal candidate for this position has a background that combines LinkedIn expertise with a growing interest in broader marketing and public relations.
They:
Have worked in social media roles for B2B companies and are preferably familiar with Swoop’s industry
Can speak to growing and engaging a target audience on LinkedIn
Have experience creating content from scratch for industry education, including video assets
Are familiar with healthcare marketing and privacy compliance
Are interested in or experienced with public relations, especially media outreach
Have a track record of data-driven decision-making and performance improvement
Are self-motivated, care about details, and enjoy solving problems
Have experience working with AI tools to generate quality writing, refine processes, and take over repetitive tasks
Have experience working remotely
The pay range for this role is:
80,000 - 100,000 USD per year (Remote (United States))
At Swoop, our mission is to create a future where technology seamlessly connects patients and HCPs in a privacy-safe way, improving the patient journey and driving better health outcomes. Swoop has experienced significant growth and demonstrated an unwavering commitment to innovation, talent development, and enhancing the patient experience. Our acquisition of MyHealthTeam in January 2025 brought vibrant social communities into our omnichannel suite, further bridging the gap between healthcare brands and patients for more impactful and targeted engagement.
We believe our people are our greatest asset. Swoop fosters a culture of innovation and continuous learning, providing employees with rich opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025, based on a survey of over 100 employees. We are driven by a patient-first philosophy and are passionate about leveraging technology to create a healthier future.
If you're a driven professional seeking to make a real difference in healthcare marketing at a fast-growing, innovative company, join Swoop and help us revolutionize how brands connect with patients and HCPs.
About the role
Swoop is searching for a creative and data-driven Communications Manager to join our Marketing Team. This role will support our content marketing efforts on social media, with a primary focus on LinkedIn.
The ideal candidate is an expert in community management and eager to expand their strong written and verbal communication skills into public relations and industry awards. The position will report to the VP, Content & Campaign Strategy. It’s designed for candidates experienced in AdTech and HealthTech marketing, preferably with an understanding of the pharmaceutical industry.
What you'll do
Work in close collaboration with the VP, Content & Campaign Strategy to craft Swoop’s comprehensive social media strategy and calendar
Create relevant social posts, short-form video, and content to help Swoop build authority as the omnichannel marketing partner of choice for pharmaceutical brands
Create engaging, industry-relevant content that aligns with Swoop’s brand voice and fosters meaningful interactions with our audience
Monitor Swoop's LinkedIn engagement and messages
Lead awards roadmap and entry writing
Assist in drafting and distributing press releases
Develop and maintain relationships with industry journalists and media outlets
Monitor industry news and competitors’ and partners’ social media for opportunities for Swoop to contribute expert commentary on relevant topics
Compile actionable insights on PR, social media, and awards to create data-driven strategies
Prepare regular reports on key metrics in social media, PR, and awards for leadership and internal communications
Collaborate cross-functionally with internal teams
Support paid campaign asset development and reporting as needed
Qualifications
A Bachelor’s degree in marketing, communications, social media, or related field — or equivalent experience
Five to seven years of experience in social media management, preferably in B2B, healthcare, advertising, or AdTech industries
Strong written and verbal communication skills
Proven expertise in LinkedIn strategy development and community management
Experience reporting social media analytics to internal stakeholders
Basic graphic design and video editing skills
Experience using Canva and Adobe Premiere brand-compliant templates for content creation
Ability to adapt writing style to various audiences
Excellent time management, organizational, and project management skills
Attention to detail and commitment to high-quality deliverables
Strong analytical and data interpretation skills
Creative thinking and problem-solving
Proficiency in Google Workspace, Asana, Microsoft 365, Canva, and Adobe Creative Cloud
Ideal Candidate Background
The ideal candidate for this position has a background that combines LinkedIn expertise with a growing interest in broader marketing and public relations.
They:
Have worked in social media roles for B2B companies and are preferably familiar with Swoop’s industry
Can speak to growing and engaging a target audience on LinkedIn
Have experience creating content from scratch for industry education, including video assets
Are familiar with healthcare marketing and privacy compliance
Are interested in or experienced with public relations, especially media outreach
Have a track record of data-driven decision-making and performance improvement
Are self-motivated, care about details, and enjoy solving problems
Have experience working with AI tools to generate quality writing, refine processes, and take over repetitive tasks
Have experience working remotely
The pay range for this role is:
80,000 - 100,000 USD per year (Remote (United States))
