Communications Digital Adviser - Government Sector

This pay rate is inclusive of mandatory 25% casual loading

Regulatory agency seeks Communications and Digital Adviser to support the development of communications action plans associated collateral for a major project to improve how the organisation communicates across its operational communications

Communications and Digital Adviser opportunity


$60.00 per hour plus Super dependent on experience
Assignment duration is up to 6-months. Immediate start
Melbourne CBD/Working From Home Arrangement

About the role


Our client, a government regulatory agency, seeks a Communications and Digital Adviser to join them on an assignment for a duration of up to a period of 6-months based in Melbourne CBD with an immediate start. As a Communications and Digital Adviser, you will support the development of communications action plans and associated collateral for a major project to improve how the organisation communicates across its operational communications.


The Communications and Digital Adviser will support how we identify, improve and create operational communications aligned to a new regulatory management system and new processes


Responsibilities and tasks:


Key responsibilities will include, but are not limited to:


Supporting the development of communications actions plan to improve the organisation's operational communications as part of its new regulatory management system, in line with major processes and technology changes.
Identifying, developing and implementing operational communication activities, such as letter, SMS and email content, templates, phone scripting, and web and portal content.
Facilitating forums, surveys and interviews with stakeholders to gather insights to inform communication improvements.
Working closely with subject matter experts from across the organisation in a consultative and supportive manner to develop and deliver communication activities and initiatives.
Supporting the development and delivery of a suite of resources to assist our staff, the community and lawyers to understand the new complaints handling processes.
Supporting the organisation's re-brand project, providing input and advice on frontline operational communications needs.

Key Selection Criteria:


The experience and skills you will need to demonstrate include:


Demonstrated ability in digital platform management within a government environment.
Experience working on a major transformation change project.
High-level written communication skills.
A high level of computer literacy, particularly with Microsoft 365.

Qualifications:


Tertiary qualification in Communications, Media, or a related field and at least three years' experience in a communications role is essential

How to apply?


Please apply online using the appropriate link below forwarding a copy of your resume highlighting your communications and digital experience, your regulatory and/or government experience, and your suitability for the role. Please quote ref. 2425+0 when submitting your application.


Please note:

Candidates that have submitted a cover letter or statement of useability addressing the key selection criteria will be considered only.
The pay rate offered is inclusive of 25% casual loading.
The anticipated hours per week are 38 (7.6 hours per day) for this contract. Read more