Verified Job
Hardware / Network Engineer
Commercial HVAC/R Technical Lead
Hardware / Network Engineer
#746327
Remote / WFH
Refrigeration Air Maintenance
Job Description
Full job description
If you want an office job and paperwork, join one of the national HVAC/R companies.
If you are technical, want to stay in the field with increased responsibilities and fair pay for your time, your knowledge and your problem solving skills - keep reading.
Refrigeration Air Maintenance (RAM) is a family owned and operated company that services and maintains HVAC/R and cookline for restaurants since 1994. We are based in Stafford, supporting Houston and the surrounding areas and rarely require overnight travel.
We are looking for a Technical Lead mentor employees, plan and run larger jobs, solve escalation calls and be available by phone to support employees and customers 24/7. While this position will be involved in dispatch discussions, the day to day scheduling and dispatch is not part of this positions’ responsibilities. This position will not run the office, or have to deal with A/R or A/P.
This position is the technical backbone and a valued member of the team, working directly with the executive team. It's hard work. It is a demanding job.
Job Type: Full-time employee
Salary: $80,000/negotiable base pay plus overtime, bonus, incentive, and potential profit sharing
Additional Pay: Potential profit sharing based on company performance once you have been at RAM for 2 years
Paycheck Info: Twice a month
Benefits:
Health insurance
Vision insurance
Dental insurance
Company provided truck
Paid time off accrual based on tenure
Paid holidays
Performance-based bonuses
100% company-paid health and 100% company-paid vision (after 90-day probationary period)
Schedule:
Monday to Friday
Rotating on-call schedule
Available by phone 24/7/52 (except one weekend a month and when on vacation)
Essential Duties and Responsibilities:
Training and development of technical staff on HVAC/R and cookline
Project and installation management
Communicate directly with Restaurant Management
Ensure all work is completed efficiently, correctly and in a timely manner as well as coordinating with clients regarding repair versus replace discussions
Backup phone support for all technicians, during work week and weekend “on call” coverage
Escalation point for callbacks
Successfully promote and enforce the company’s image, appearance, and reputation
Manage customer relationships
Accountable for all technical work
Oversee warranty paperwork
Other related duties as assigned
Required Knowledge, Skills, and Abilities:
Excellent interpersonal and communication skills, both written and oral
Technical knowledge necessary to provide value to our technicians and customers
Extremely high level of urgency to resolve problems
Experience developing others through active coaching, providing actionable feedback, and demonstrating hands-on leadership experience
Ability to build rapport with clients and employees
Maintain fast-paced environment
Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
Education and Experience:
7+ yrs of related experience with commercial HVAC & Refrigeration
4+ yrs of Restaurant HVAC/R experience
2+ yrs of Cookline / hot side experience
Project Management experience
Must have a valid driver’s license (no DUI/DWI on record)
EPA and R290 Certification required
Summary:
All the physical requirements of a Field Technician
All the technical skills required to create and submit large, complicated bids
All the customer support required to build and maintain relationships with customer Area Facilities Managers
All the technical knowledge to be “escalation point for callback” AND the ability to mentor and develop the Techs
Willing to undergo a background check
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Relocation assistance
Vision insurance
Application Question(s):
How many miles, by vehicle, do you live from Stafford, TX?
Do you have a DWI or DUI on your driving record?
Experience:
Restaurant HVAC/R: 4 years (Required)
Commercial HVAC: 7 years (Required)
Commercial Refrigeration: 7 years (Required)
Cookline / Hot Side: 2 years (Required)
Project management: 3 years (Required)
Installation management: 3 years (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
If you want an office job and paperwork, join one of the national HVAC/R companies.
If you are technical, want to stay in the field with increased responsibilities and fair pay for your time, your knowledge and your problem solving skills - keep reading.
Refrigeration Air Maintenance (RAM) is a family owned and operated company that services and maintains HVAC/R and cookline for restaurants since 1994. We are based in Stafford, supporting Houston and the surrounding areas and rarely require overnight travel.
We are looking for a Technical Lead mentor employees, plan and run larger jobs, solve escalation calls and be available by phone to support employees and customers 24/7. While this position will be involved in dispatch discussions, the day to day scheduling and dispatch is not part of this positions’ responsibilities. This position will not run the office, or have to deal with A/R or A/P.
This position is the technical backbone and a valued member of the team, working directly with the executive team. It's hard work. It is a demanding job.
Job Type: Full-time employee
Salary: $80,000/negotiable base pay plus overtime, bonus, incentive, and potential profit sharing
Additional Pay: Potential profit sharing based on company performance once you have been at RAM for 2 years
Paycheck Info: Twice a month
Benefits:
Health insurance
Vision insurance
Dental insurance
Company provided truck
Paid time off accrual based on tenure
Paid holidays
Performance-based bonuses
100% company-paid health and 100% company-paid vision (after 90-day probationary period)
Schedule:
Monday to Friday
Rotating on-call schedule
Available by phone 24/7/52 (except one weekend a month and when on vacation)
Essential Duties and Responsibilities:
Training and development of technical staff on HVAC/R and cookline
Project and installation management
Communicate directly with Restaurant Management
Ensure all work is completed efficiently, correctly and in a timely manner as well as coordinating with clients regarding repair versus replace discussions
Backup phone support for all technicians, during work week and weekend “on call” coverage
Escalation point for callbacks
Successfully promote and enforce the company’s image, appearance, and reputation
Manage customer relationships
Accountable for all technical work
Oversee warranty paperwork
Other related duties as assigned
Required Knowledge, Skills, and Abilities:
Excellent interpersonal and communication skills, both written and oral
Technical knowledge necessary to provide value to our technicians and customers
Extremely high level of urgency to resolve problems
Experience developing others through active coaching, providing actionable feedback, and demonstrating hands-on leadership experience
Ability to build rapport with clients and employees
Maintain fast-paced environment
Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
Education and Experience:
7+ yrs of related experience with commercial HVAC & Refrigeration
4+ yrs of Restaurant HVAC/R experience
2+ yrs of Cookline / hot side experience
Project Management experience
Must have a valid driver’s license (no DUI/DWI on record)
EPA and R290 Certification required
Summary:
All the physical requirements of a Field Technician
All the technical skills required to create and submit large, complicated bids
All the customer support required to build and maintain relationships with customer Area Facilities Managers
All the technical knowledge to be “escalation point for callback” AND the ability to mentor and develop the Techs
Willing to undergo a background check
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Relocation assistance
Vision insurance
Application Question(s):
How many miles, by vehicle, do you live from Stafford, TX?
Do you have a DWI or DUI on your driving record?
Experience:
Restaurant HVAC/R: 4 years (Required)
Commercial HVAC: 7 years (Required)
Commercial Refrigeration: 7 years (Required)
Cookline / Hot Side: 2 years (Required)
Project management: 3 years (Required)
Installation management: 3 years (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
