Making and taking calls to locate and engage customers.
Investigating account details to understand a customer’s situation.
Building rapport and trust to create positive customer experiences.
Negotiating repayment plans and providing tailored solutions.
Handling objections and problem-solving with professionalism.
What's in It for the Candidate
This company believes its people are the key to success and offers a variety of benefits. The successful candidate will receive performance-based rewards, a tailored remuneration package based on their skills and experience, and the opportunity to help shape the future of a growing business. This is a collaborative, inclusive workplace where ideas are valued, and flexible working arrangements are available post-probation for high performers.