Collection Officer

Communicate with customers for all outstanding amounts

· Establish a solid professional relationship with customers and educate them on best practices

· Negotiate the best payment arrangement to help resolve customers’ bills

· Maintains a high level of professionalism

· A credit check will be required.

What You’ll Be Doing:

· Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, Send correspondence to delinquent/collection customers

· Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates. Document call activity details

· Handle objections & excuses

· Perform to regulatory standards and best practice on collections

· Achieve individual collection targets, to meet Department and Company goals

What You Bring:

· 2+ years of experience in collections

· Excellent oral and written communication skills for consistent collection calls

· Good math skills with the ability to perform basic calculations quickly

· Ability to pass a background and credit check

· Strong organizational and time management skills

· Strong understanding of Microsoft Excel and Outlook

· Ability to adapt in a fast-paced environment

Job Type: Full-time

Salary: ₹200,000.00 - ₹250,000.00 per month

Ability to commute/relocate:

Bombay, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)