Verified Job
Customer Support / TeleCaller
Collection Advisor BPO
Customer Support / TeleCaller
#263157
Remote / WFH
Job Description
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Walk - in Drive - Address: 30th Nov
Enterprise Centre, 102,103,104,105 , 1st Floor, Vile Parle East,
Mumbai, Maharashtra 4000++
About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
Expectations/ Requirements:
Outbound/ Customer Care Executive / BPO / outbound/ Call Center / Voice Process /Day Shift.
Shift - Day Shift
5 & 6 Days Working
Candidate should be comfortable for
Mumbai.
Candidate should be comfortable for voice process.
Should be good either Hindi/English/ Tamil/ Telugu /Kanada /Malayalam
Superpowers/ Skills that will help you succeed in this role:
1. People Management Skills
2. Demonstrated Success and achievement orientation
3. Excellent Communication Skills
4. Strong Relationship and Leadership skills
5. Working Knowledge of Computers
Education: Under Graduation/ Graduation preferred
Why join us:
1. A collaborative output driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360-degree feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Walk - in Drive - Address: 30th Nov
Enterprise Centre, 102,103,104,105 , 1st Floor, Vile Parle East,
Mumbai, Maharashtra 4000++
About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
Expectations/ Requirements:
Outbound/ Customer Care Executive / BPO / outbound/ Call Center / Voice Process /Day Shift.
Shift - Day Shift
5 & 6 Days Working
Candidate should be comfortable for
Mumbai.
Candidate should be comfortable for voice process.
Should be good either Hindi/English/ Tamil/ Telugu /Kanada /Malayalam
Superpowers/ Skills that will help you succeed in this role:
1. People Management Skills
2. Demonstrated Success and achievement orientation
3. Excellent Communication Skills
4. Strong Relationship and Leadership skills
5. Working Knowledge of Computers
Education: Under Graduation/ Graduation preferred
Why join us:
1. A collaborative output driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360-degree feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
