Verified Job
IT / Software / Data Analyst
Cloud Service Operations Engineer Associate
IT / Software / Data Analyst
#352997
Remote / WFH
Job Description
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Your Team
You will be part of team responsible to execute the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions
The Cloud Technical Track is responsible to execute the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions. Members of the Cloud Technical Track combine strong PTC product knowledge and Public Cloud expertise and security standards to meet or exceed customer expectations
This team based in Gurgaon works closely with cross-functional group of professionals across the globe.
Day to Day activities.
Install and resolve install issues for PTC Application and its supporting 3rd Party Software (COGNOS, Solid Works, etc.).
Deploy and resolve issues for customer change packages (for example: Windchill Builds).
Deploy CPS, MOR Updates and Temp Patches. Evaluate install and deployment procedures for required changes based on version changes of PTC Application and its supporting 3rd Party Software.
Configure PTC Application and its supporting to 3rd Party Software according to documented PTC Cloud Standards.
Execute basic maintenance activities (for example: data purge, patching, security updates, etc.).
Execute PTC Application System Administration Tasks (following documented PTC Cloud standards)
Preferred Experience:
0 - 1 years of hands on experience with Windchill PLM, Linux and Cloud Providers.
Must have skills
Command line Linux Skills
Java, DBMS, Apache webserver – basic understanding
Awareness/Experience using a Ticketing System like Salesforce or Service Now
Understanding of Cloud and Support stack
Strong, proven diagnostic and Troubleshooting Skills
Problem-solving and communication skills, in particular with the customer.
Good Communication Skills; Verbal and Written
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Your Team
You will be part of team responsible to execute the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions
The Cloud Technical Track is responsible to execute the technical deliverables of the PTC Cloud delivery functions and create innovation for the PTC Cloud Portfolio Solutions. Members of the Cloud Technical Track combine strong PTC product knowledge and Public Cloud expertise and security standards to meet or exceed customer expectations
This team based in Gurgaon works closely with cross-functional group of professionals across the globe.
Day to Day activities.
Install and resolve install issues for PTC Application and its supporting 3rd Party Software (COGNOS, Solid Works, etc.).
Deploy and resolve issues for customer change packages (for example: Windchill Builds).
Deploy CPS, MOR Updates and Temp Patches. Evaluate install and deployment procedures for required changes based on version changes of PTC Application and its supporting 3rd Party Software.
Configure PTC Application and its supporting to 3rd Party Software according to documented PTC Cloud Standards.
Execute basic maintenance activities (for example: data purge, patching, security updates, etc.).
Execute PTC Application System Administration Tasks (following documented PTC Cloud standards)
Preferred Experience:
0 - 1 years of hands on experience with Windchill PLM, Linux and Cloud Providers.
Must have skills
Command line Linux Skills
Java, DBMS, Apache webserver – basic understanding
Awareness/Experience using a Ticketing System like Salesforce or Service Now
Understanding of Cloud and Support stack
Strong, proven diagnostic and Troubleshooting Skills
Problem-solving and communication skills, in particular with the customer.
Good Communication Skills; Verbal and Written
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
