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Clinical Receptionist (Healthcare Industry)

Gurgaon, Haryana
45000.00 ₹
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Healthcare
#48238
Remote / WFH
Marctory

Job Description

Client Relations Executive (TELESALES)

Location: Gurgoan & South Delhi

Salary: ₹25,000 - ₹45,000 per month (commensurate with experience)

Job Overview

We are seeking a compassionate, organized, and proactive Client Relations Executive & Clinic Coordinator to be the first point of contact for prospective and existing clients. This role combines telesales, medical receptionist duties, and clinic coordination to ensure a smooth and supportive patient experience.

Key Responsibilities
• Greet and assist patients and visitors in a friendly and professional manner.
• Manage incoming calls and inquiries, providing accurate information about services and scheduling appointments.
• Coordinate clinic operations, including patient flow, appointment scheduling, and follow-up communications.
• Maintain patient records and ensure compliance with privacy regulations.
• Assist in the management of billing and insurance verification processes.
• Collaborate with healthcare providers to enhance patient experience and satisfaction.
• Handle administrative tasks such as filing, data entry, and inventory management.
• Address patient concerns and feedback with empathy and professionalism.

Qualifications
• Minimum of 1.5 years of experience in a similar role within the healthcare industry.
• Strong communication skills, both verbal and written.
• Proficient in using electronic health records (EHR) systems and other office software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• A compassionate and patient-centered approach to client relations.

Preferred Qualifications
• Background in healthcare or related fields for more than 5 years.
• Experience in telesales or customer service roles.

Benefits
• Competitive salary based on experience.
• Opportunities for professional development and growth.
• Supportive work environment focused on team collaboration.

Pay: ₹25,000.00 - ₹45,000.00 per month

Experience:
• Sales: 1 year (Required)

Location:
• Gurgaon, Haryana (Required)

Work Location: In person
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