Clinical Receptionist (Healthcare Industry)
Job Description
Location: Gurgoan & South Delhi
Salary: ₹25,000 - ₹45,000 per month (commensurate with experience)
Job Overview
We are seeking a compassionate, organized, and proactive Client Relations Executive & Clinic Coordinator to be the first point of contact for prospective and existing clients. This role combines telesales, medical receptionist duties, and clinic coordination to ensure a smooth and supportive patient experience.
Key Responsibilities
• Greet and assist patients and visitors in a friendly and professional manner.
• Manage incoming calls and inquiries, providing accurate information about services and scheduling appointments.
• Coordinate clinic operations, including patient flow, appointment scheduling, and follow-up communications.
• Maintain patient records and ensure compliance with privacy regulations.
• Assist in the management of billing and insurance verification processes.
• Collaborate with healthcare providers to enhance patient experience and satisfaction.
• Handle administrative tasks such as filing, data entry, and inventory management.
• Address patient concerns and feedback with empathy and professionalism.
Qualifications
• Minimum of 1.5 years of experience in a similar role within the healthcare industry.
• Strong communication skills, both verbal and written.
• Proficient in using electronic health records (EHR) systems and other office software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• A compassionate and patient-centered approach to client relations.
Preferred Qualifications
• Background in healthcare or related fields for more than 5 years.
• Experience in telesales or customer service roles.
Benefits
• Competitive salary based on experience.
• Opportunities for professional development and growth.
• Supportive work environment focused on team collaboration.
Pay: ₹25,000.00 - ₹45,000.00 per month
Experience:
• Sales: 1 year (Required)
Location:
• Gurgaon, Haryana (Required)
Work Location: In person
