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Clinical Operations and Support Team Manager - Cancer Services
Jobs
#661043
Full Time
Job Description
Pay
$87,813 - $116,824 a year
Job type
Permanent
Full-time
Location
Westmead NSW
Full job description
Lead a large administration team in a high-volume cancer service
Drive operational excellence at the Crown Princess Mary Cancer Centre
Shape patient-focused services in a leading tertiary hospital
Manage cancer services administration, lead high-performing teams and build efficient, patient-centred operational systems at Westmead Hospital.
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 1
Remuneration: $87,813 - $116,824 per annum
Hours Per Week: 38
Location: Crown Princess Mary Cancer Centre Westmead, Westmead Hospital
Where you'll be working
Westmead Hospital is a major tertiary referral and teaching hospital within Western Sydney Local Health District. The Crown Princess Mary Cancer Centre is one of the busiest cancer services in NSW, delivering care across multiple specialties.
You will join a collaborative, high-performing leadership team committed to delivering exceptional patient experiences through strong operational support.
Large, complex cancer service with statewide significance
Fast-paced, purpose-driven environment supporting life-changing care
Strong culture of teamwork, accountability and continuous improvement
Close collaboration with clinical leaders and multidisciplinary teams
Commitment to service excellence and staff development
What you'll be doing
As the Clinical Operations and Support Team Manager, you will lead and manage all administrative operations across Cancer Services and the Crown Princess Mary Cancer Centre, ensuring efficient, high-quality support for patients, clinicians and staff. You will:
Manage daily administrative operations including reception, bookings, records, billing and correspondence
Lead, mentor and develop a large multidisciplinary administration workforce
Review, improve and embed efficient administrative processes and workflows
Oversee rostering, training programs and performance monitoring for staff
Support cancer services operations, including procurement, invoicing and virtual care processes
Ready to lead where it matters most?
This is an opportunity to make a meaningful impact in a service that supports thousands of patients each year. Join NSW Health and be part of an organisation that values collaboration, accountability and delivering better health outcomes for our community.
Apply now and bring your leadership expertise to Cancer Services at Westmead Hospital. Submit online your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
Extensive experience working within administrative functions of a large public hospital (preferred) or other large institution.
Experience leading a team including staff management, recruitment, onboarding, mentoring and performance management.
Extensive knowledge of the Medicare Billing rules and experience in leading a team to comply with them.
Thorough understanding of and demonstrated experience in leading provision of a quality customer service experience.
Experience in undertaking process improvement work
Proven organisational skills and time management capability
Experience with electronic rostering and pay systems
Demonstrated experience using MS Office (Word, Excel, Outlook and PowerPoint) and other corporate applications such as Oracle Financials, HPRM/HPE.
Requisition ID: REQ621700
Applications Close: 12th January 2026
Please be aware that due to the Christmas / New Year period, there may be a delay in the progress of your application. The convenor of this position may not be in contact with you until the new year if you are successful in obtaining an interview.
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Anita Kanagasundaram on Anita.Kanagasundaram@health.nsw.gov.au
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)
#S-DNI
$87,813 - $116,824 a year
Job type
Permanent
Full-time
Location
Westmead NSW
Full job description
Lead a large administration team in a high-volume cancer service
Drive operational excellence at the Crown Princess Mary Cancer Centre
Shape patient-focused services in a leading tertiary hospital
Manage cancer services administration, lead high-performing teams and build efficient, patient-centred operational systems at Westmead Hospital.
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 1
Remuneration: $87,813 - $116,824 per annum
Hours Per Week: 38
Location: Crown Princess Mary Cancer Centre Westmead, Westmead Hospital
Where you'll be working
Westmead Hospital is a major tertiary referral and teaching hospital within Western Sydney Local Health District. The Crown Princess Mary Cancer Centre is one of the busiest cancer services in NSW, delivering care across multiple specialties.
You will join a collaborative, high-performing leadership team committed to delivering exceptional patient experiences through strong operational support.
Large, complex cancer service with statewide significance
Fast-paced, purpose-driven environment supporting life-changing care
Strong culture of teamwork, accountability and continuous improvement
Close collaboration with clinical leaders and multidisciplinary teams
Commitment to service excellence and staff development
What you'll be doing
As the Clinical Operations and Support Team Manager, you will lead and manage all administrative operations across Cancer Services and the Crown Princess Mary Cancer Centre, ensuring efficient, high-quality support for patients, clinicians and staff. You will:
Manage daily administrative operations including reception, bookings, records, billing and correspondence
Lead, mentor and develop a large multidisciplinary administration workforce
Review, improve and embed efficient administrative processes and workflows
Oversee rostering, training programs and performance monitoring for staff
Support cancer services operations, including procurement, invoicing and virtual care processes
Ready to lead where it matters most?
This is an opportunity to make a meaningful impact in a service that supports thousands of patients each year. Join NSW Health and be part of an organisation that values collaboration, accountability and delivering better health outcomes for our community.
Apply now and bring your leadership expertise to Cancer Services at Westmead Hospital. Submit online your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
Extensive experience working within administrative functions of a large public hospital (preferred) or other large institution.
Experience leading a team including staff management, recruitment, onboarding, mentoring and performance management.
Extensive knowledge of the Medicare Billing rules and experience in leading a team to comply with them.
Thorough understanding of and demonstrated experience in leading provision of a quality customer service experience.
Experience in undertaking process improvement work
Proven organisational skills and time management capability
Experience with electronic rostering and pay systems
Demonstrated experience using MS Office (Word, Excel, Outlook and PowerPoint) and other corporate applications such as Oracle Financials, HPRM/HPE.
Requisition ID: REQ621700
Applications Close: 12th January 2026
Please be aware that due to the Christmas / New Year period, there may be a delay in the progress of your application. The convenor of this position may not be in contact with you until the new year if you are successful in obtaining an interview.
Need more information?
Discover more about the application process.
Review the detailed Position Description for insights into role requirements and criteria.
Explore the selection process, employment checks, outcomes and notifications.
For inquiries about the role, contact Anita Kanagasundaram on Anita.Kanagasundaram@health.nsw.gov.au
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)
#S-DNI
