Reporting in to the Area/Operations Manager, you would be responsible for overall center operations, turnover targets and service standards for a clinic, team management and customer feedback.
Responsibilities:
Your responsibility would be looking after four key areas of clinic operations as as your primary responsibilities:
Business: Sales planning; meeting revenue, profit and service-mix targets; marketing execution at the clinic level
People Management: Engaging your team and guiding them to achieve their targets while driving processes and discipline
Service Quality: Deliver a superior client experience as custodian and driver of key service-quality processes at the clinic level and service orientation in your team. You would meet and engage with clients and manage HNI clients.
Process: Ensure that clinic operations run smoothly, look after MIS reports and system updating, and run key processes such as appraisals.
Requirements:
A Bachelor’s Degree or equivalent, 2 years experience in a similar role
A flair for interacting with people and for organising, coordination and record keeping.
Fluent in English. Arabic is a bonus.
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