Client Servicing Executive (Marketing agency)
Job Description
Location: Mumbai
Experience: 1-3 years
Verticals: Hospitality, Wellness, Tourism, Weddings and Events, Real estate
Key Responsibilities
● Act as the primary point of contact for clients, ensuring smooth day-to-day communication.
● Manage timelines, follow-ups, and task tracking to keep projects moving as per client expectations.
● Work closely with internal teams (creative, digital, PR, influencer, events) to ensure timely delivery of campaigns.
● Anticipate client needs and adopt a solution-first approach in addressing challenges.
● Build and maintain long-term client relationships based on trust, reliability, and results.
● Assist in creating reports, presentations, and status updates for ongoing projects. What We’re
Looking For
● Minimum 1-3 years of relevant experience in client servicing/account management within a MarCom, PR, or digital agency.
● Strong project management skills with a knack for multitasking and deadline management.
● Excellent communication and interpersonal skills; ability to manage both clients and internal teams effectively.
● Solution-driven mindset: proactive in addressing challenges and ensuring seamless delivery.
● Ability to work in a fast-paced, multi-client environment with precision and ownership.
Candidate DNA
● Hustle + precision: ability to move from brief → plan → execution without delay.
● Comfortable in multi-brand servicing with multiple deadlines running simultaneously.
● Strong focus on delivery, timelines, and results.
● Solution-oriented, proactive, and dependable in client communication.
● 1–3 years’ experience in client servicing, PR, influencer marketing, or lifestyle/consumer brand campaigns.
