Client Services / Studio Host

Location: Downtown Toronto Ossington Eastern will be assigned as needed.

Type: Full-Time | In-Person | 5 days/week

Monday-Friday +:00 – 5:00 -earlier or later as needed, depending on session needs or events.

We are LGBTQIA2S+ friendly/safe space
We are a dog-friendly studio, please be aware you may come in contact with one or more dogs.

About the Role
Are you a calm, detail-loving people person who can naturally match others’ energy with warmth and professionalism? We’re looking for a poised and personable Client Services Studio Host to be the friendly, upbeat face of our award-winning recording studio, the steady behind-the-scenes hero who keeps everything running smoothly.
This isn’t a passive front desk gig. You’ll be juggling tasks, solving problems, supporting executive producers, and making every client feel welcome and cared for. If you shine under pressure, love organization, and live for meaningful service we’d love to meet you.
While we’re a recording studio, this role is all about service, operations, and communication. Our strongest client services team members come from hospitality or customer service backgrounds they bring focus, humility, and a warm, consistent presence that keeps everything running smoothly.

What You’ll Do
Be the first, friendly face clients see welcoming them to the studio
Keep the front desk humming with organization
Assist clients with studio needs, coffee/tea/beverage service, scanning, printing and emailing documents if required.
Maintain a clean, welcoming, professional studio environment
Set up and execute food and beverage services for all sessions and events, ensuring all requirements are met.
Arrange session rooms according to booking specifications, including printing scripts schedules, food setup and clearing post-event.
Clean and maintain studio rooms by removing catering orders, dirty plates and glasses, garbage and recycling, wiping down tables and chairs, restocking supplies and reporting any deficiencies to the supervisor
Ensure the maintenance and cleanliness of the studio, which includes cleaning and replenishing coffee machines and fridges, loading and unloading the dishwasher, washing items by hand if necessary, cleaning up the kitchen after catered lunches, keeping the kitchen stocked, tidy and clean, stocking washrooms and the studios with supplies as needed, setting up and tearing down the patio cushions, watering plants.
Assist in ordering and receiving of supplies, ensuring all items are cross-referenced for accuracy upon delivery and properly stored.
Assist in planning, setup, tear down for occasional special events in the evening. (1-3 Events per year)
You’re a Great Fit if You . . .
Stay cool under pressure and love multi-tasking
Are friendly, bubbly, and genuinely helpful .
Communicate clearly and kindly (spoken and written)
Can follow procedures and systems without winging it
Are detail-obsessed and love crossing things off your to-do list
Work well solo and as part of a small, tight-knit team
Have experience in hospitality, restaurants, cafés, or fast-paced service environments
Have basic computer skills and are familiar with emailing platforms, word, excel and printers/scanners.
Required Skills Qualifications:
Be punctual and reliable
Post Secondary education/High School Diploma
1-2 years of work experience in the hospitality or customer service sector
Must be organized and detail oriented
Proven abilities to set priorities and follow directions
Knowledge of Google Workspace, Word and Excel
Smart Serve Certified (would be helpful) Read more