Verified Job
Accounting - Finance
Client Relationship Manager (CRM)
Accounting - Finance
#595190
Remote / WFH
Job Description
Job Title: Client Relationship Manager (CRM)
Job Location: Zaveri Bazaar, Kalbadevi, Mumbai
Experience: 5+ Years
Compensation: Up to ₹+ LPA
Preferred Candidate: Female
Job Description:
We are seeking a dynamic and experienced Client Relationship Manager to nurture long-term client partnerships and drive customer satisfaction and retention. The ideal candidate will possess a strong track record in managing key accounts, resolving client queries, and identifying growth opportunities through tailored solutions and proactive service. This role demands excellent communication skills, strategic thinking, and a deep understanding of customer-centric business practices.
Key Responsibilities:
Build and maintain strong, trusted relationships with key clients
Serve as the primary point of contact for client needs and escalations
Understand client business goals to proactively suggest solutions
Monitor account performance and client satisfaction metrics
Collaborate cross-functionally with internal teams for seamless service delivery
Identify upselling or cross-selling opportunities to grow revenue
Required Skills & Qualifications:
Minimum 5 years of experience in client servicing, relationship management, or key account handling
Proven success in managing multiple high-value client accounts
Strong interpersonal and communication abilities
Skilled in CRM tools (e.g., Salesforce, Zoho, HubSpot) and data-driven decision-making
Bachelor’s degree in Business, Marketing, or related field; MBA is a plus
Empathetic, composed under pressure, and solution-oriented
Job Types: Full-time, Permanent
Pay: Up to ₹+00,000.00 per year
Schedule:
Day shift
Fixed shift
Morning shift
Application Question(s):
Are you comfortable with the job location of Zaveri Bazar, Kalbadevi, Mumbai?
Are you a male or a female candidate?
What is your current/last drawn salary and expected salary?
What is your notice period?
Education:
Bachelor's (Required)
Experience:
Client Relationship Management: 5 years (Required)
Language:
English (Required)
Location:
Mumbai, Maharashtra (Required)
Work Location: In person
Job Location: Zaveri Bazaar, Kalbadevi, Mumbai
Experience: 5+ Years
Compensation: Up to ₹+ LPA
Preferred Candidate: Female
Job Description:
We are seeking a dynamic and experienced Client Relationship Manager to nurture long-term client partnerships and drive customer satisfaction and retention. The ideal candidate will possess a strong track record in managing key accounts, resolving client queries, and identifying growth opportunities through tailored solutions and proactive service. This role demands excellent communication skills, strategic thinking, and a deep understanding of customer-centric business practices.
Key Responsibilities:
Build and maintain strong, trusted relationships with key clients
Serve as the primary point of contact for client needs and escalations
Understand client business goals to proactively suggest solutions
Monitor account performance and client satisfaction metrics
Collaborate cross-functionally with internal teams for seamless service delivery
Identify upselling or cross-selling opportunities to grow revenue
Required Skills & Qualifications:
Minimum 5 years of experience in client servicing, relationship management, or key account handling
Proven success in managing multiple high-value client accounts
Strong interpersonal and communication abilities
Skilled in CRM tools (e.g., Salesforce, Zoho, HubSpot) and data-driven decision-making
Bachelor’s degree in Business, Marketing, or related field; MBA is a plus
Empathetic, composed under pressure, and solution-oriented
Job Types: Full-time, Permanent
Pay: Up to ₹+00,000.00 per year
Schedule:
Day shift
Fixed shift
Morning shift
Application Question(s):
Are you comfortable with the job location of Zaveri Bazar, Kalbadevi, Mumbai?
Are you a male or a female candidate?
What is your current/last drawn salary and expected salary?
What is your notice period?
Education:
Bachelor's (Required)
Experience:
Client Relationship Management: 5 years (Required)
Language:
English (Required)
Location:
Mumbai, Maharashtra (Required)
Work Location: In person
