Client Enablement Specialist
Job Description
This individual contributor role is designed for someone with direct experience in radiology workflows who enjoys teaching, facilitating live sessions, and working closely with customers in real-world clinical environments while anticipating the needs of organizations in their workflow and system use.
You will work directly with radiologists, PACS administrators, and imaging teams to ensure they can confidently and effectively use Sirona's platform as part of their daily practice.
Key Responsibilities:
Client Training and Education
• Deliver live, instructor-led virtual and on-site training during onboarding, implementation, and go-live
• Facilitate role-based sessions for radiologists, administrators, and support staff
• Adapt training delivery to different learning styles and clinical settings
Radiology Workflow Enablement
• Teach end-to-end radiology workflows within Sirona's platform
• Translate complex product functionality into clear, clinically relevant instruction
• Support customers through workflow changes and adoption of new features
Feature and Adoption Enablement
• Partner with Product and Customer Success to understand new functionality
• Lead client-facing sessions introducing enhancements and best practices
• Reinforce adoption through follow-up training and workflow optimization sessions
Internal Enablement
• Deliver internal training to ensure Sirona teams understand radiology workflows and product usage
• Act as a subject-matter expert for radiology-focused training questions
Continuous Improvement
• Collect learner feedback and identify gaps in understanding
• Contribute to improving training materials, curricula, and delivery methods
Key Requirements:
• 5+ years of experience delivering live training or enablement for SaaS, clinical, or healthcare software
• Proven ability to train radiologists and other clinical imaging professionals
• Direct experience working with radiology workflows, including PACS, RIS, reporting, or imaging operations
• Strong facilitation and presentation skills in live training environments
• Comfort learning and teaching complex healthcare software to clinical and non-clinical audiences
Preferred
• Background in healthcare IT, imaging informatics, or radiology operations
• Familiarity with adult learning principles and instructional best practices
Benefits:
• Stock Options
• Medical, dental, vision insurance
• Life insurance
• Maternity and Paternity Leave
• Flexible time off
• 401K matching
• MacBook Pro
• Sponsorship for conferences, continuing education, etc.
The annual US base salary range for this full-time position is $80,000 - $100,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
