Client-Centric Maintenance Solutions Manager

Client-Centric Maintenance Solutions Manager

Company Overview

The Department of Families, Fairness and Housing is committed to providing high-quality services to Victorian residents. Our area of focus includes child protection, housing, disability, and more.

Job Description

This role is responsible for managing the development and implementation of client-centric maintenance solutions for public housing renters and staff. The successful candidate will work closely with stakeholders across the department and with external partners to design and deliver innovative digital solutions that improve client service delivery and outcomes.

Key Responsibilities

Key responsibilities will include:

Developing and maintaining relationships with key stakeholders across the department and with external partners.
Identifying and prioritizing business needs and developing solutions that meet those needs.
Leading cross-functional teams to deliver digital projects and initiatives.
Requirements

To be successful in this role, you will need:

Experience in managing digital projects and initiatives.
Strong skills in business analysis, project management, and team leadership.
A deep understanding of the public housing sector and the challenges facing it.
Excellent communication and stakeholder engagement skills.
Why Work With Us

We offer a range of benefits to our employees, including flexible work arrangements, training and development opportunities, and a supportive and inclusive work environment. Read more