Verified Job
Security Guard
Client Care Specialist - Calgary Animal Referral & Emergency Centre
Security Guard
#723710
Remote / WFH
VCA Animal Hospitals
Job Description
Location
Calgary, Alberta, Canada
Category
Hospital Support Roles
Job Id
R-245275
Job Type
Full time
Client Care Specialist
Location: Calgary, AB
Shift: Overnights
Employment Type: Full Time
Calgary Animal Referral & Emergency Centre is welcoming a full-time OVERNIGHT Client Care Specialist who is an exceptionally organized multi-tasker and enthusiastic self-motivated individual. If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our dedicated team! This position will be on a rotational schedule, typically between the hours of 7pm-6am.
Responsibilities:
The role of the Client Care Specialist is to provide exceptional client service and education to our pet parents. Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. This role ensures the clients and their pets feel welcomed, expertly cared for and appreciated.
The ideal candidate is organized, calm under pressure and customer service focused, ideally you have:
Prior experience in customer service and administrative duties
Prior knowledge/or ability to learn medical terminology
Exceptional client service skills
Empathetic, nurturing and positive attitude
Skilled in prioritizing needs, open to change and adaptable
Initiative in carrying out assignments independently
Attention to detail with above average time management skills
Must be flexible with rotation overnight schedule
Previous veterinary experience or graduated from an accredited Veterinary Assistant program is preferred
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!
A caring culture of Wellness and Appreciation!
RRSP Employer 5 % Match Program – saving for your future just got easier!
Competitive wages and benefits!
Annual uniform allowance
Exceptional career development: there is room to grow here!
Employee Assistance Program
Referral Bonus Rewards
Opportunities to give back in your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Show less
Calgary, Alberta, Canada
Category
Hospital Support Roles
Job Id
R-245275
Job Type
Full time
Client Care Specialist
Location: Calgary, AB
Shift: Overnights
Employment Type: Full Time
Calgary Animal Referral & Emergency Centre is welcoming a full-time OVERNIGHT Client Care Specialist who is an exceptionally organized multi-tasker and enthusiastic self-motivated individual. If you excel at customer service, have a passion for client care, and a love for animals, we are excited to welcome you to our dedicated team! This position will be on a rotational schedule, typically between the hours of 7pm-6am.
Responsibilities:
The role of the Client Care Specialist is to provide exceptional client service and education to our pet parents. Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. This role ensures the clients and their pets feel welcomed, expertly cared for and appreciated.
The ideal candidate is organized, calm under pressure and customer service focused, ideally you have:
Prior experience in customer service and administrative duties
Prior knowledge/or ability to learn medical terminology
Exceptional client service skills
Empathetic, nurturing and positive attitude
Skilled in prioritizing needs, open to change and adaptable
Initiative in carrying out assignments independently
Attention to detail with above average time management skills
Must be flexible with rotation overnight schedule
Previous veterinary experience or graduated from an accredited Veterinary Assistant program is preferred
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!
A caring culture of Wellness and Appreciation!
RRSP Employer 5 % Match Program – saving for your future just got easier!
Competitive wages and benefits!
Annual uniform allowance
Exceptional career development: there is room to grow here!
Employee Assistance Program
Referral Bonus Rewards
Opportunities to give back in your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Show less
