Verified Job
Customer Support / TeleCaller
Client Care Advisor
Customer Support / TeleCaller
#662048
Remote / WFH
Job Description
Pay
£25,100 a year
Job type
Permanent
Location
Leeds LS1 2HT
Full job description
Client Care Advisor - Leeds City Centre
£25100 per year
Reputable and progressive law firm
Full training provided
Excellent progression and development
Prestigious offices and working environment
Excellent benefits
Vibrant team and culture
Regular socials and incentives
Immediate interview and start
Client Details
A reputable law firm in Leeds City Centre is expanding and recruiting for multiple Client Care Advisors. This is a fantastic opportunity for individuals with client-facing experience looking to advance their careers with a company that offers great training and career progression.
Description
As a Client Care Advisor, you will be at the forefront of the business, handling a variety of client inquiries regarding their current products and services. You will deliver a high-class experience, offering the best support and guidance while ensuring targets and service level agreements are met. This role involves collaborating with other teams to resolve issues or technical problems efficiently, using your excellent problem-solving and customer service skills. The main communication channels will be via phone and email.
The ideal Client Care Advisor:
Previous customer service/telephone-based experience
Able to work in a fast-paced environment
Confident telephone manner and excellent communication skills
Able to build and manage strong working relationships
Passionate about delivering the highest level of client experience
An excellent team player
£25,100 a year
Job type
Permanent
Location
Leeds LS1 2HT
Full job description
Client Care Advisor - Leeds City Centre
£25100 per year
Reputable and progressive law firm
Full training provided
Excellent progression and development
Prestigious offices and working environment
Excellent benefits
Vibrant team and culture
Regular socials and incentives
Immediate interview and start
Client Details
A reputable law firm in Leeds City Centre is expanding and recruiting for multiple Client Care Advisors. This is a fantastic opportunity for individuals with client-facing experience looking to advance their careers with a company that offers great training and career progression.
Description
As a Client Care Advisor, you will be at the forefront of the business, handling a variety of client inquiries regarding their current products and services. You will deliver a high-class experience, offering the best support and guidance while ensuring targets and service level agreements are met. This role involves collaborating with other teams to resolve issues or technical problems efficiently, using your excellent problem-solving and customer service skills. The main communication channels will be via phone and email.
The ideal Client Care Advisor:
Previous customer service/telephone-based experience
Able to work in a fast-paced environment
Confident telephone manner and excellent communication skills
Able to build and manage strong working relationships
Passionate about delivering the highest level of client experience
An excellent team player
