• Product Handling Micro LAP and Credit,Collection, Operational functions, Administration & Branch Management.
• Achieve individual and branch sales goals through new business sales, Enhance and contribute in the growth of the company through Business Development.
• Maintain AOP (Annual Operating Plan) for the financial year i.e. to prepare and track product wise.Ensure Growth in NII (Net Interest Income) for branch.
• Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety.
• Achieve Sales volumes for multiple products, sourcing quality & underwriting diligence to meet sale targets while controlling delinquencies and frauds& Ensure operations, risk control and process adherence at branches.
• Conduct workshops and training programs for the employees, Mentor/Guide new joiner as well as existing branch employees, Brief employees on their role and expectations from them&Provide timely feedback to employees on a regular basis.
• Conduct daily morning huddles to discuss daily plan and agenda for employees & Monitor DSR (Daily Sales report) on a regular basis.
• Cross-sell of products (Micro Lap) with new and as well as with existing customers.
• Adhere to standardized branch guidelines & Ensure availability of necessary infrastructure in branch