Verified Job
Trainer
City Head
Trainer
#49666
Remote / WFH
Pine Labs
Job Description
We are hiring for the role of City Head. This is a Team Leader role reporting into the State Head.
In your role, you'll be instrumental in advancing our mission by acquiring clients and tailoring solutions to meet both their expressed and unspoken needs. Beginning with our user-friendly POS devices that simplify payments, you'll extend our suite of solutions that fuel a merchant's growth. This includes solutions to enhance customer loyalty, analytics for informed decision-making, seamless billing and inventory management, flexible working capital options, and seamless digital payments.
Responsibilities:
1. Expanding the Client Network and Driving Growth
• Acquire quality clients to grow our ecosystem via the Retail channel.
• Drive revenue generation through cross-selling and upselling our Value-Added Services, increasing Share of Wallet.
• Analyse and develop new prospects and markets to drive volumes, resulting in improved business growth.
2. Driving Strategy Implementation
• Oversee execution of strategies devised at the regional/national level for your territory.
• Integrate strategy with local market intelligence and deep customer insights.
• Act as the custodian of your territory's performance by devising the right execution plan and regularly tracking progress.
3. Instilling the Right Culture
• Build a high-performing team while delivering business results.
• Foster a culture of ownership, integrity, resilience, speed, and execution excellence.
• Embed these cultural values across the team.
4. Partnering with Stakeholders
• Work with multiple internal and external stakeholders.
• Build networks to leverage opportunities for business growth, solutioning, integrations, and merchant NPS.
5. Building and Managing a High-Performing Team
• Focus on the talent mandate, including:
• Right hiring
• Training and development
• Performance management
• Timely completion of HR processes
• Ensure high levels of employee engagement and maintain attrition rates within desired limits.
6. Building a Compliant Organisation
• Uphold regulatory compliance and minimise business risk.
• Foster high standards of ethics and governance across the organisation.
Experience & Portfolio
• Experience in sales within Fintech, Banking and Financial Services, including Insurance, Telecom, FMCG, and FMCD, will be preferred.
• Prior experience in POS Sales, Solution Selling, EMI Deals, and Working Capital Loans is desirable but not mandatory.
• 6–12 years of overall experience with a minimum of 1 year in a managerial capacity.
Qualification
• MBA from a Tier 1 or Tier 2 institute.
What we Value in Our people
• You take the shot: You Decide Fast and You Deliver Right
• You are the CEO of what you do: you show ownership and make things happen
• You own tomorrow: by building solutions for the merchants and doing the right thing
• You sign your work like an artist: You seek to learn and take pride in the work you do
In your role, you'll be instrumental in advancing our mission by acquiring clients and tailoring solutions to meet both their expressed and unspoken needs. Beginning with our user-friendly POS devices that simplify payments, you'll extend our suite of solutions that fuel a merchant's growth. This includes solutions to enhance customer loyalty, analytics for informed decision-making, seamless billing and inventory management, flexible working capital options, and seamless digital payments.
Responsibilities:
1. Expanding the Client Network and Driving Growth
• Acquire quality clients to grow our ecosystem via the Retail channel.
• Drive revenue generation through cross-selling and upselling our Value-Added Services, increasing Share of Wallet.
• Analyse and develop new prospects and markets to drive volumes, resulting in improved business growth.
2. Driving Strategy Implementation
• Oversee execution of strategies devised at the regional/national level for your territory.
• Integrate strategy with local market intelligence and deep customer insights.
• Act as the custodian of your territory's performance by devising the right execution plan and regularly tracking progress.
3. Instilling the Right Culture
• Build a high-performing team while delivering business results.
• Foster a culture of ownership, integrity, resilience, speed, and execution excellence.
• Embed these cultural values across the team.
4. Partnering with Stakeholders
• Work with multiple internal and external stakeholders.
• Build networks to leverage opportunities for business growth, solutioning, integrations, and merchant NPS.
5. Building and Managing a High-Performing Team
• Focus on the talent mandate, including:
• Right hiring
• Training and development
• Performance management
• Timely completion of HR processes
• Ensure high levels of employee engagement and maintain attrition rates within desired limits.
6. Building a Compliant Organisation
• Uphold regulatory compliance and minimise business risk.
• Foster high standards of ethics and governance across the organisation.
Experience & Portfolio
• Experience in sales within Fintech, Banking and Financial Services, including Insurance, Telecom, FMCG, and FMCD, will be preferred.
• Prior experience in POS Sales, Solution Selling, EMI Deals, and Working Capital Loans is desirable but not mandatory.
• 6–12 years of overall experience with a minimum of 1 year in a managerial capacity.
Qualification
• MBA from a Tier 1 or Tier 2 institute.
What we Value in Our people
• You take the shot: You Decide Fast and You Deliver Right
• You are the CEO of what you do: you show ownership and make things happen
• You own tomorrow: by building solutions for the merchants and doing the right thing
• You sign your work like an artist: You seek to learn and take pride in the work you do
