We have immediate opening for Fleet Manager position in a leading Food Delivery company at Ahmedabad location.
Experience: 1yrs of work experience.
Salary: Max 3.6 LPA
Education: Any
Location: Ahmedabad.
Contract to hire.
Key Roles & Responsibilities
• Oversaw ~2X order growth in Ahmedabad.
• Managing a team of 200-300 Delivery Partners & 5 Executives directly on the daily basis.
• Pickup & Delivery Partner attendance to be maintained basis demand on the daily basis.
• Improve and maintain promised delivery times for better customer experience.
• Conduct classroom/ field training at an individual level for better customer experience.
• Ensure excellent customer experience by solving order level escalations.
• Reduce overall monthly attrition by 5% point.
• Reduced SLAs, attrition and increased compliance as well as serviceability (>++%).
• Able to analyses and pull out complex data from SQL for better analysis and forecasting.
• Owned the field operations for...