Chinese Speaking

Greetings for the day

Northstar Growth Advisors offers you an opportunity to join as a Customer Care Executive with the organization.
Location: Remote (Permanent WFH)
Experience: 0 - 3 years (Freshers are welcome)
• Job Description:

- Managing inbound & outbound voice process and customer service inquiry.
- Need to support for new customer registrations
- Managing leads/customers via click to call & references.
- Converting the leads into customers.

Require Skill:

- Inbound & Outbound customer service experience
- Strong phone etiquettes and active listening skills
- Communicate clearly to resolve queries within defined SLA’s.
- Usage of the positive language across interactions.

Qualification: SSC/HSC/Any Graduate/Equivalent

Work Days: 6 Days (Monday to Saturday) (Sunday - Fixed Off)
Working Hours: starts at 8:00 pm - Night Shift (Fixed Timing)

Must have the below before applying:

- Laptop/Desktop (mandatory)
- Internet connection Broadband or Dongle

Language: Chinese (mandatory) / Mandarin (Optional - If can speak then should be fluent)
• Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹60,000.00 per month
• Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Work from home

Schedule:

- Night shift

Work Location: Remote
• Speak with the employer
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