Job Overview
The Australian National Child Offender Register (ANCOR) Administration Team Leader is a critical role that oversees the administration of the ANCOR. The successful candidate will be responsible for ensuring quality service standards and key performance measures are met, providing prompt and accurate customer service to internal and external clients.
Responsibilities
Manage a team of ANCOR Administration Officers to ensure efficient operation of the register.
Provide business and administrative services including budget monitoring, finance, facilities management, records management, asset management, audits, fleet management, workforce rostering, database administration, information and technology support, travel and accommodation administration, and other human resource related activities.
Respond to diverse telephone and email enquiries in a timely and professional manner, adhering to established SAPOL practices, policies, procedures, and legislation.
Work with police operations within the state, throughout Australia, and international agencies to provide support and assistance.
Requirements
Hold a current Australian work eligibility status.
Be subject to a criminal history check.
Ability to cope with extreme, sensitive, and stressful situations.