· Overall responsibility of managing & monitoring the preventive/reactive line of Fraud Risk activities.
· Perform trend and root-cause analysis basis feedback received from the Sources, Industry, Branches, Internal Departments.
· Ensure all data records & MIS reports are timely maintained with accuracy.
· Prepare various MIS & Dashboards and also share the same in different forums, meetings.
· Preparing/Submitting Statutory and internal returns including Annual Fraud Monitoring Return.
· Interactions with Industry on latest Analytical Models.
· Handling of Audit and ensuring sanctity of data.
· Manage the Vendor Empanelment and Billing process for RCU Vendors and ensure all prescribed guidelines of Regulator/Company are monitored appropriately during this process.
· Co-ordinate with team members of various internal departments to devise processes for risk avert.
· Ensure investigation of all types of cases-like Pre Issuance/Post Issuance/Death Claims/Customer Complaints & any other suspicious cases
· Drive Fraud-risk awareness programs in the form of Trainings & roll out of Case Studies as well.
• · Travel to high Risky branches and carry out compliance & fraud risk awareness sessions to minimize the fraud instances