Chief Manager - Digital
Job Description
Job Description
Job TitleProduct ManagerLocationGurgaon HODepartmentDigital TechnologyFunctionProducts Channel ManagementReporting toAssistant Vice PresidentBand4Job Summary
We are looking for a Senior Product Manager who can define, own, and scale digital products that create measurable business impact across distribution, customer, and operations touchpoints. The role demands a combination of strategic vision, deep product craft, and hands-on execution translating ambiguous business challenges into well-prioritised roadmaps, intuitive user experiences, and robust digital solutions. SPM will also be required to mentor product managers and business analysts in the team, engage directly with business and bank stakeholders, and champion AI-led innovation as a core product capability.
Key Responsibilities
Product Strategy Roadmap Ownership
Own the end-to-end product vision and multi-quarter roadmap for assigned digital products — aligning business goals, distribution priorities, and technology capabilities into a coherent strategy.
Translate leadership intent into product themes, epics, and quarterly delivery plans; present roadmap updates to Senior Business and Bank stakeholders with clarity and confidence.
Define product success metrics (adoption, activation, retention, business KPIs) and hold the team accountable to outcomes, not just output.
Continuously evaluate the competitive landscape, InsurTech / FinTech trends, and emerging technology to ensure AMLI's digital products remain differentiated and future-ready.
Discovery, Research Problem Definition
Lead structured product discovery — combining quantitative data analysis, qualitative user research, and field immersion (with distribution teams, bank RMs, and customers) to uncover the real problem before committing to a solution.
Build and maintain a deep understanding of end-user personas across seller (Bank RMs, Insurer RAs), customer (retail / group), and operations segments.
Use AI-powered research tools (sentiment analysis, behavioural analytics, NLP-based feedback mining) to rapidly surface insights from field data, app reviews, support tickets, and survey responses.
Frame crisp problem statements and opportunity hypotheses that anchor the team's prioritisation decisions.
