Verified Job
Customer Support / TeleCaller
Chat Support ExecutiveInternational BPO
Customer Support / TeleCaller
#221442
Remote / WFH
Job Description
Job Description
• assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer
Requirements
• Assist customers Chat / Email / Voice
• Typing speed 30 WPM & +5% accuracy
• Good comprehension skills
• Excellent Communication Skills
Responsibility
• You will be responsible to handle queries or support potential sellers with their on boarding
• You will work directly with their team leads and senior partners to provide feedback on improving support experiences and agent processes.
• You will contribute to team effort by accomplishing related results as needed
• You will be responsible for working directly with the Seller Team. You will be responsible for handling the end-to-end process from client acquisition till supporting sellers
Job Types: Full-time, Fresher
• assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer
Requirements
• Assist customers Chat / Email / Voice
• Typing speed 30 WPM & +5% accuracy
• Good comprehension skills
• Excellent Communication Skills
Responsibility
• You will be responsible to handle queries or support potential sellers with their on boarding
• You will work directly with their team leads and senior partners to provide feedback on improving support experiences and agent processes.
• You will contribute to team effort by accomplishing related results as needed
• You will be responsible for working directly with the Seller Team. You will be responsible for handling the end-to-end process from client acquisition till supporting sellers
Job Types: Full-time, Fresher
