Chat Support ExecutiveInternational BPO

Job Description
• assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer

Requirements
• Assist customers Chat / Email / Voice
• Typing speed 30 WPM & +5% accuracy
• Good comprehension skills
• Excellent Communication Skills

Responsibility
• You will be responsible to handle queries or support potential sellers with their on boarding
• You will work directly with their team leads and senior partners to provide feedback on improving support experiences and agent processes.
• You will contribute to team effort by accomplishing related results as needed
• You will be responsible for working directly with the Seller Team. You will be responsible for handling the end-to-end process from client acquisition till supporting sellers

Job Types: Full-time, Fresher

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:
• Food provided
• Health insurance
• Life insurance

Schedule:
• Rotational shift

Supplemental pay types:
• Yearly bonus

Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• total work: 1 year (Preferred)

Language:
• English (Preferred)