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Chat Support Executive

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Telecaller Jobs

1 month

India

Maharashtra

Thane Get directions →

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ID: 9567

Published 1 month ago by UpGrad Education Pvt Ltd

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In Telecaller Jobs category

Thane, Maharashtra, India

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ROLES AND RESPONSIBILITIES

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Analyze and report product malfunctions

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance Read more

Published on 2025/09/10. Modified on 2025/09/10.

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UpGrad Education Pvt Ltd

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