Chat Process Executive Work from Office

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Chat Process Executive - Work from Office - Jaipur

Elite Business Solution
Jaipur, Rajasthan
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+ hours agoFull–time
Hiring For International BPO

Responsibilities

• Answer Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints

• Keep Records Of Customer Interactions And Transactions, Details Of Inquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications

• Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests

• Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Requirements

- Strong Communications Skills

- Ability To Listen And Problem-Solve

- Strong Interpersonal Skills

- Ability To Perform Under Pressure

- Basic Computer Skills

- Handling US Customer Over The Call Or Chat

- Customer Care

- Excellent Communications Required

Share Resume at +1+3147120