Chat process executive
Job Description
Job description –
Chat Process Executive (Work From Home)
Company: Elevion Group of Technologies Job Title: Chat Process Executive (Work From
Home) Location: Hyderabad (Remote / Work From Home)
Job Type: Full-time Experience: Freshers & Experienced
Salary: ₹18,000 – ₹30,000 per month
Job summary
Elevion Group of Technologies is hiring Chat Process Executives for a Work From Home role. Candidates will handle customer queries through chat and messaging platforms while maintaining a high level of customer satisfaction. This is a remote opportunity suitable for freshers and experienced candidates.
Key responsibilities -
Respond to customer queries through chat support.
Provide accurate and timely information.
Resolve customer concerns professionally.
Maintain chat quality and response time.
Update customer records and maintain proper documentation.
Escalate unresolved issues to the appropriate team.
Eligibility criteria -
Minimum qualification: 12th pass, graduate, or diploma.
Freshers are welcome to apply.
Good written communication skills in English.
Basic computer knowledge.
Personal laptop/desktop and a stable internet connection are required.
Required skills -
Good typing speed and accuracy.
Strong written communication.
Customer service orientation.
Problem-solving skills.
Ability to work independently.
Pay: ₹15,020.02 - ₹32,528.45 per month
Benefits:
Paid sick time
Provident Fund
Work Location: In person
