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Verified Job Customer Support / TeleCaller

Chat process

New Delhi, Delhi
Customer Support / TeleCaller
#204222
Remote / WFH

Job Description

Employment Type Full-Time. We are searching for talented individuals to join us as Click to Chat Representatives. We need passionate team players who can help us capture the energy and initiative needed to deliver amazing customer service/sales each day. Our live chat portal is designed to help customers via live chat as they browse our website. As a Chat Representative you would be responsible for identifying customer needs and determining appropriate actions for resolution. You will also help identify process improvement recommendations that drive customer satisfaction and advocacy.
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