Chat Customer Service Representative

Receive and respond to customer inquiries concerns over email, chat or the webMaintain and support customer cases and inquiries through satisfactory completionWow customers with your ability to answer their questions and solve their problems with professionalismUltimately you will provide excellent customer service that keeps the customer coming backOnline Customer Service Champions, like you, receive:Fun, talented and witty teammatesKnowledgeable, supportive and engaged leadershipFamily-friendly environmentCareer-growth and lots of learning opportunities for aspiring mindsDiverse, inclusive and community-minded organizationAnd yesall the competitive pay and benefits thatd youd expect (and some that just might surprise you)The basic stuff youll need:Superior customer service skills and team workAbility to solve complex situational problems and independently make decisions based on available information and experienceExceptional written business communication skillsComputer savvy with Microsoft office skillsHigher secondary school certification required, college degree preferredThe passion and drive to make a differenceExperience in a service industry such as BPO, call center, hospitality, retail or other customer service-oriented organization preferredMust live in or willing to relocate to Ahmedabad (assistance provided)Should have a broadband connection with minimum speed of 15 MBPS