Tazapay is hiring for Charge Back & Dispute analyst.
Key responsibilities:
Chargeback Lead: (3+ years of relevant experience)
• Research Credit card/ CDRN disputes and process cases to recover funds for merchants.
• Lookout for fraud and report any suspected cases to the appropriate department within
their company.
• Manage the timely and accurate processing and validation of daily submitted and
resubmitted Alerts.
• Ensure accurate and appropriate responses to Alerts.
• Monitor Refunded transactions for possible fraudulent activity.
• Serve customers by resolving product and service problems.
• Deep understanding of financial crime, relevant law and regulations.
• Ensure documentation sent to payment processors on behalf of our clients are
complete on time and without error
Other skills required as a Refund Analyst include:
• Experience as a Chargeback/Alerts Analyst in the banking,payment or ecommerce industries.
• Requires strong knowledge & experience working in the...