Job highlights
Identified by Google from the original job post
Qualifications
Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+
Prefer six (6) months to one year previous serving experience
LICENSES OR CERTIFICATES
Benefits
We will pay you a competitive salary and offer a great benefits package which includes healthcare, dental vision plans
We also offer company paid Short -Term and Long-Term disability, life insurance, we match 4.5% 401K plan, and many more property perks
Additionally, we offer an exclusive Associate/ Friends and Family Travel program
All of our associates are entitled to free on-site parking as well as golf
18% service charge is guaranteed
THIS POSITION WILL RECEIVE $250 UPON A SUCCESFUL +0 DAY COMPLETION AND $250 UPON 180 DAY COMPLETION OF EMPLOYMENT
Responsibilities
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items
This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction
Check station before, during and after shift for proper set-up and cleanliness
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Record the details of the order from the guests, upsell, repeating the order to the guest to check for accuracy
Input the order into the Point of Sale computer in exact compliance with department protocol in order to inform the kitchen of the relevant details in the order being placed
When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any dessert items or specialty beverages
Monitor guest satisfaction and present check
Process check per hotel procedures
Communicate with kitchen chefs and abide by their rules, guidelines and requests
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company
Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
Supplement the bussers/food runners in clearing and resetting the tables
Perform all assigned side work to include replenishing condiments and restocking side stands. (Specific side work available)
Perform other duties as requested, such as answering telephone and taking room service orders, handle special guest requests, and greet and seat guests according to Trump National Doral-Miami guidelines
Attend required meetings and contribute to the educational and communication processes
Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed
Job description
Location: Trump National Doral - Miami WHAT WE OFFER:
• We will pay you a competitive salary and offer a great benefits package which includes healthcare, dental vision plans. We also offer company paid Short -Term and Long-Term disability, life insurance, we match 4.5% 401K plan, and many more property perks. Additionally, we offer an exclusive Associate/ Friends and Family Travel program. All of our associates are entitled to free on-site parking as well as golf. 18% service charge is guaranteed.
POSITION PURPOSE:
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
SIGN ON-BONUS
THIS POSITION WILL RECEIVE $250 UPON A SUCCESFUL +0 DAY COMPLETION AND $250 UPON 180 DAY COMPLETION OF EMPLOYMENT.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
• Check station before, during and after shift for proper set-up and cleanliness.
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, upsell, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer in exact compliance with department protocol in order to inform the kitchen of the relevant details in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty beverages.
• Monitor guest satisfaction and present check. Process check per hotel procedures.
• Communicate with kitchen chefs and abide by their rules, guidelines and requests.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
Supplement the bussers/food runners in clearing and resetting the tables.
Perform all assigned side work to include replenishing condiments and restocking side stands. (Specific side work available).
Perform other duties as requested, such as answering telephone and taking room service orders, handle special guest requests, and greet and seat guests according to Trump National Doral-Miami guidelines.
Attend required meetings and contribute to the educational and communication processes.
Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.
PHYSICAL REQUIREMENTS:
Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+.
QUALIFICATION STANDARDS:
EDUCATION
High School graduate or equivalent preferred.
EXPERIENCE
Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES
Food Handler Certification; Responsible Vendors Training; CPR Training preferred
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