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Verified Job Customer Support / TeleCaller

Center sales manager

Acalanes Ridge, California
Customer Support / TeleCaller
#431186
Remote / WFH

Job Description

computer and typing skills; familiarity with banking software is an advantage
Customer-oriented attitude with a professional and courteous demeanor; ability to work under pressure and handle difficult situations with patience and empathy
Responsibilities
In this role, you will be the primary point of contact for our banking customers, handling a variety of inquiries, resolving issues, and providing exceptional service via phone
Your goal will be to ensure a seamless banking experience by addressing customer needs efficiently and professionally
Customer Interactio: Handle inbound and outbound calls related to banking inquiries, including account information, transactions, product and service details, and troubleshooting
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