Casual/Part-time Receptionist
Job Description
This role is ideal for someone who enjoys working with people, is highly organised, communicates confidently, and takes initiative. We are looking for someone who can become an integral part of our team and help ensure our patients receive outstanding service and care.
About the Role
Part-time position: 2–3 days per week
Hours: 9:00am–3:00pm
Answering and managing incoming phone calls
Scheduling and confirming appointments
Following up recalls and reactivation calls
Organising and prioritising administrative tasks
Assisting with team communication and workflow
Maintaining accurate records and spreadsheets
Supporting the smooth day-to-day running of the practice
What We're Looking For
Mature, professional, and reliable
Excellent communication and interpersonal skills
Confident and outspoken communicator (important)
Comfortable speaking on the phone and building rapport with patients
Strong teamwork and collaboration skills
Well-organised with excellent attention to detail
Proactive and able to take initiative without constant direction
Comfortable using Excel, desktop applications, and practice management software
Able to multitask and manage competing priorities
Positive attitude and willingness to contribute to the team
Ideal Candidate
You are someone who:
Enjoys talking to people and providing excellent customer service
Is confident making recall and follow-up calls
Can identify tasks that need to be done and take ownership of them
Works well independently while remaining a strong team player
Is dependable and can be counted on to follow through on commitments
Maintains a calm and professional manner in a busy environment
Bonus Points If You Have
Previous dental reception experience
Experience with dental software
Previous customer service, medical, or allied health reception experience
We are looking for someone who will become a valued member of our team, contribute positively to our workplace culture, and help us deliver an exceptional patient experience.
If this sounds like you, we'd love to hear from you.
How to Apply
Please send your resume and a brief cover letter outlining your relevant experience to:
dnr.hr.team@gmail.com
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Pay: $24.95 – $33.00 per hour
Work Location: In person
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