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Casual Administration Officer / Receptionist
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#779470
Remote / WFH
Sakura Health and Wellness
Job Description
Full job description
Are you a friendly, organised, and proactive administration professional who enjoys helping people?
Sakura Health & Wellness is seeking a Casual Administration Officer / Receptionist to join our growing allied health clinic.
As the first point of contact for our clients, you will play a vital role in creating a welcoming and professional experience while supporting our practitioners and ensuring the smooth day-to-day operation of the clinic.
About Us
Sakura Health & Wellness is a multidisciplinary allied health clinic dedicated to supporting our clients' health and wellbeing through compassionate, evidence-based care. We pride ourselves on providing an exceptional client experience in a warm, professional, and welcoming environment.
About the Role
This is a casual administration and reception position that will support both our clients and practitioners. The successful applicant will be organised, adaptable, and capable of working independently while managing a variety of administrative responsibilities.
Key Responsibilities
Welcome clients and manage enquiries via phone, email, and in person
Schedule, reschedule, and coordinate appointments for practitioners
Maintain accurate client records, including billing and contact information
Assist clients in completing intake forms and other required documentation
Respond to delegated client emails, phone calls, and messages
Answer, screen, and forward incoming calls as required
Provide basic information regarding clinic services and appointments
Maintain client confidentiality through appropriate use of practice management systems and communication channels
Process client payments, including EFTPOS and Tyro transactions
Perform general administrative duties including filing, scanning, photocopying, and document management
Attend team meetings when required
Maintain a clean, organised, and welcoming reception and clinic environment
About You
To be successful in this role, you will have:
Excellent communication and interpersonal skills
A friendly, professional, and compassionate approach to client care
Strong organisational and time management abilities
The ability to work independently while effectively managing competing priorities
Confidence using technology and learning new systems
A high level of attention to detail and commitment to confidentiality
A positive attitude and willingness to contribute to a supportive team culture
Desirable (but not essential)
Previous experience in a medical, allied health, or healthcare reception role
Experience using practice management software, particularly Halaxy
Experience processing client payments and managing billing enquiries
What We Offer
A supportive and collaborative team environment
Meaningful work helping clients access quality healthcare services
Opportunity to develop your administration and healthcare experience
A modern and welcoming clinic environment
If you are passionate about providing outstanding customer service and would like to be part of a team committed to improving health and wellbeing, we would love to hear from you.
To apply, please submit your resume and a brief cover letter telling us why you would be a great fit for Sakura Health & Wellness.
Pay: $30.00 – $35.00 per hour
Work Location: In person
Are you a friendly, organised, and proactive administration professional who enjoys helping people?
Sakura Health & Wellness is seeking a Casual Administration Officer / Receptionist to join our growing allied health clinic.
As the first point of contact for our clients, you will play a vital role in creating a welcoming and professional experience while supporting our practitioners and ensuring the smooth day-to-day operation of the clinic.
About Us
Sakura Health & Wellness is a multidisciplinary allied health clinic dedicated to supporting our clients' health and wellbeing through compassionate, evidence-based care. We pride ourselves on providing an exceptional client experience in a warm, professional, and welcoming environment.
About the Role
This is a casual administration and reception position that will support both our clients and practitioners. The successful applicant will be organised, adaptable, and capable of working independently while managing a variety of administrative responsibilities.
Key Responsibilities
Welcome clients and manage enquiries via phone, email, and in person
Schedule, reschedule, and coordinate appointments for practitioners
Maintain accurate client records, including billing and contact information
Assist clients in completing intake forms and other required documentation
Respond to delegated client emails, phone calls, and messages
Answer, screen, and forward incoming calls as required
Provide basic information regarding clinic services and appointments
Maintain client confidentiality through appropriate use of practice management systems and communication channels
Process client payments, including EFTPOS and Tyro transactions
Perform general administrative duties including filing, scanning, photocopying, and document management
Attend team meetings when required
Maintain a clean, organised, and welcoming reception and clinic environment
About You
To be successful in this role, you will have:
Excellent communication and interpersonal skills
A friendly, professional, and compassionate approach to client care
Strong organisational and time management abilities
The ability to work independently while effectively managing competing priorities
Confidence using technology and learning new systems
A high level of attention to detail and commitment to confidentiality
A positive attitude and willingness to contribute to a supportive team culture
Desirable (but not essential)
Previous experience in a medical, allied health, or healthcare reception role
Experience using practice management software, particularly Halaxy
Experience processing client payments and managing billing enquiries
What We Offer
A supportive and collaborative team environment
Meaningful work helping clients access quality healthcare services
Opportunity to develop your administration and healthcare experience
A modern and welcoming clinic environment
If you are passionate about providing outstanding customer service and would like to be part of a team committed to improving health and wellbeing, we would love to hear from you.
To apply, please submit your resume and a brief cover letter telling us why you would be a great fit for Sakura Health & Wellness.
Pay: $30.00 – $35.00 per hour
Work Location: In person
