Cashier - UK 16000

About Us

Ria Money Transfer is a business segment of Euronet Worldwide, Inc. that delivers innovative financial services to millions of customers worldwide.

Our purpose remains to open ways for a better everyday life by empowering people to build the life they dream of, one customer, one family, one community at a time.

About This Role

Our Retail team is looking for a new team member who enjoys working in a customer-focused environment and is driven by providing excellent customer service within a diverse team.

You will be joining a friendly team where you will contribute towards the dynamics and success of the store.

As a Retail team member, you will need to have great communication skills when dealing with our diverse customer base by displaying friendliness, positive attitude, resolving problems and confidence in handling our customers' money in a fast-paced environment.

Key Responsibilities

Interact with customers face-to-face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency;
Accurately verify or enter the customer's information on our systems;
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team;
Keep up to date with Ria's products, services and policies;
Balance your cash register and prepare cash for bank deposit;
Prepare your daily transactions record;
Perform other duties as assigned or requested by your colleagues and superiors.
Requirements

Ability to work flexible schedules, including weekends;
Some computer knowledge with ability to use MS Word and Excel;
Cash handling experience is highly preferred;
Strong customer service skills;
A valid work permit is a must;
Portuguese and/or Spanish language skills are an advantage.
Benefits

Ria Money Transfer offers a competitive salary and benefits package.

Company Culture

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Read more