payments for medical services and assisting patients with billing inquiries. They ensure accurate processing of transactions while providing courteous and professional service to patients and visitors.
Key Responsibilities:
Receive and process payments for consultations, laboratory tests, procedures, and hospital bills.
Accept cash, credit/debit cards, insurance payments, and other payment methods.
Issue official receipts and maintain accurate transaction records.
Verify patient information and billing details.
Assist patients with basic billing questions and direct complex issues to the billing department.