Cash Desk Volunteer

Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.

Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund life saving research. This is a customer focussed role where you will meet and interact with a wide range of people.

Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.

Typical tasks include:

Engaging with customers and serving them in a helpful and friendly way
Answering questions from customer, donors and supporters
Communicating with fellow volunteers about what has sold and needs re-stocking
Honing your retail and cashier skills behind the till and taking payments
Helping with administration and reception duties around the till area
Promoting Gift Aid and sales campaigns
Volunteering with British Heart Foundation comes with plenty of benefits too…

A 25% discount on donated goods and 10% discount on New Goods in our shops
Unlimited, free, and confidential support by Retail Trust
Access to training and development
Reasonable travel expenses reimbursed
Refreshments available
Volunteer certificates, references and long service awards provided
Access to discounts with other retailers

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