Carpentry Trainer

Job description
We are looking for an experienced Carpentry Trainer to train and onboard service partners on carpentry services, installation standards, and customer experience. The role involves delivering structured training programs, conducting hands-on sessions, and ensuring partners meet Urban Company’s quality benchmarks.

Key Responsibilities
• Conduct classroom and practical training sessions for carpenter service partners
• Train partners on key service categories:

Drill & Hang installations

Door installation & repair

Hinge installation (butt hinge, soft-close hinge)

Drawer channel installation & repair

Door lock installation & repair

Curtain rod & track installation

Sliding door channel & roller repairs
• Demonstrate step-by-step installation techniques and best practices
• Train on tool usage, measurement accuracy, and finishing quality
• Ensure adherence to safety protocols and service quality standards
• Identify and troubleshoot common on-field issues and train partners accordingly
• Evaluate trainees through practical tests and assessments
• Maintain training reports and track trainee performance
• Continuously improve training content and modules