Verified Job
Customer Support / TeleCaller
Cargo Customer Service Agent
Customer Support / TeleCaller
#700308
Remote / WFH
Job Description
At ACI Air Cargo Inc., we are experts in Airline Freight Handling specializing in a wide range of services to Airlines, Forwarders, Shippers and Consignees. Our customers rely on us to ensure the smooth and efficient flow of goods from producer to user. By offering superior quality and customer service within a corporate climate of innovation and enhanced efficiency, we are able to offer true value to all of our clients.
ACI Air Cargo Inc. is currently looking to recruit a Cargo Customer Service Agents to join our team at the Montreal location.
General Job Summary:
The Cargo Customer Service Agent is responsible for expediting the movement of domestic and international freight shipments by following established processes set out by the Airline, Transport Canada and Canadian Customs. They interface directly with freight forwarders, individual consignees and airline representatives to handle the acceptance, processing and dispatching of export and import cargo. The Cargo Customer Service Agent is concerned with making sure that the cargo is expedited properly by ensuring bills of lading and associated paperwork are in order. Some Warehousing experience is required.
We Offer
a fun and challenging work environment
competitive salary
group benefits
company uniforms
opportunities for advancement
immediate starts available
Requirements
Prior Customer Service experience
Prior Transportation/Air Freight experience
Prior Freight Forwarding experience
Clean criminal background search
Valid Class 5 Driver’s License
Ability to obtain Airport Clearance
Website: http://atlantisairlink.com/
#hi
Job Type: Full-time
Pay: Up to $21.00 per hour
Benefits:
Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Education:
Secondary School (preferred)
Experience:
customer service: 3 years (preferred)
Air Freight: 1 year (preferred)
Freight Forwarding: 1 year (preferred)
Language:
English (preferred)
French (preferred)
Licence/Certification:
Class 5 Drivers Licence (preferred)
Work Location: In person
ACI Air Cargo Inc. is currently looking to recruit a Cargo Customer Service Agents to join our team at the Montreal location.
General Job Summary:
The Cargo Customer Service Agent is responsible for expediting the movement of domestic and international freight shipments by following established processes set out by the Airline, Transport Canada and Canadian Customs. They interface directly with freight forwarders, individual consignees and airline representatives to handle the acceptance, processing and dispatching of export and import cargo. The Cargo Customer Service Agent is concerned with making sure that the cargo is expedited properly by ensuring bills of lading and associated paperwork are in order. Some Warehousing experience is required.
We Offer
a fun and challenging work environment
competitive salary
group benefits
company uniforms
opportunities for advancement
immediate starts available
Requirements
Prior Customer Service experience
Prior Transportation/Air Freight experience
Prior Freight Forwarding experience
Clean criminal background search
Valid Class 5 Driver’s License
Ability to obtain Airport Clearance
Website: http://atlantisairlink.com/
#hi
Job Type: Full-time
Pay: Up to $21.00 per hour
Benefits:
Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Education:
Secondary School (preferred)
Experience:
customer service: 3 years (preferred)
Air Freight: 1 year (preferred)
Freight Forwarding: 1 year (preferred)
Language:
English (preferred)
French (preferred)
Licence/Certification:
Class 5 Drivers Licence (preferred)
Work Location: In person
