Verified Job
Healthcare
Care Coordinator - Customer Service / Restaurant / Hospitality Experience Welcome
Healthcare
#724548
Remote / WFH
Metro City Medical Clinic Ltd
Job Description
About the Role
If you thrive in fast‑paced environments, enjoy helping people, and want a stable, meaningful career outside of food service, hospitality or retail, this role is an excellent fit. We are a busy medical clinic looking for a reliable, friendly, and organized Care Coordinator to support patients and our clinical team. No medical experience is required — we provide full training.
Many of our best team members have come from restaurants, cafés, hotels, and other customer‑facing roles. If you can multitask, stay calm under pressure, and communicate clearly, you already have the core skills we value.
Why Join Us
Predictable hours — no late nights
A respectful, supportive team
A role where your work genuinely improves people’s lives
A great stepping stone for those interested in health care (past team members have gone on to medical school, graduate programs, and research roles)
What You’ll Do
Coordinate patient care between physicians, pharmacies, and community agencies
Manage phone and website inquiries
Support clinic scheduling and daily workflow
Greet patients and prepare them for their appointments
Document patient encounters and maintain accurate electronic charts
Prepare letters and notifications
Confirm provincial health coverage
Document patient encounters
Assist with cleanliness and organization of the clinic
Other duties as required
What You Bring
Experience in hospitality, food service, retail, health care or other high‑paced customer service roles
A pleasant, compassionate communication style
Strong attention to detail and ability to follow processes
Ability to multitask while staying organized
Comfort working independently once trained
Proficiency with computers
Ability to draft professional correspondence
Fluent spoken and written English
Typing speed of 45+ WPM
Schedule & Hours This role includes some weekend shifts and some weekday shifts that end in the early evening.
No shifts start before 8 a.m. or end after 7 p.m. on weekdays.
No shifts start before 8:30 a.m. or end after 3 p.m. on weekends.
Hours will approach full‑time following training and probation.
How to Apply
Please attach both a cover letter and resume.
Applications missing either document will not proceed to interviews.
Start Date: Immediately
Hours: ~Full‑Time after training period
Job Types: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Benefits:
Wellness program
Work Location: In person
Show less
If you thrive in fast‑paced environments, enjoy helping people, and want a stable, meaningful career outside of food service, hospitality or retail, this role is an excellent fit. We are a busy medical clinic looking for a reliable, friendly, and organized Care Coordinator to support patients and our clinical team. No medical experience is required — we provide full training.
Many of our best team members have come from restaurants, cafés, hotels, and other customer‑facing roles. If you can multitask, stay calm under pressure, and communicate clearly, you already have the core skills we value.
Why Join Us
Predictable hours — no late nights
A respectful, supportive team
A role where your work genuinely improves people’s lives
A great stepping stone for those interested in health care (past team members have gone on to medical school, graduate programs, and research roles)
What You’ll Do
Coordinate patient care between physicians, pharmacies, and community agencies
Manage phone and website inquiries
Support clinic scheduling and daily workflow
Greet patients and prepare them for their appointments
Document patient encounters and maintain accurate electronic charts
Prepare letters and notifications
Confirm provincial health coverage
Document patient encounters
Assist with cleanliness and organization of the clinic
Other duties as required
What You Bring
Experience in hospitality, food service, retail, health care or other high‑paced customer service roles
A pleasant, compassionate communication style
Strong attention to detail and ability to follow processes
Ability to multitask while staying organized
Comfort working independently once trained
Proficiency with computers
Ability to draft professional correspondence
Fluent spoken and written English
Typing speed of 45+ WPM
Schedule & Hours This role includes some weekend shifts and some weekday shifts that end in the early evening.
No shifts start before 8 a.m. or end after 7 p.m. on weekdays.
No shifts start before 8:30 a.m. or end after 3 p.m. on weekends.
Hours will approach full‑time following training and probation.
How to Apply
Please attach both a cover letter and resume.
Applications missing either document will not proceed to interviews.
Start Date: Immediately
Hours: ~Full‑Time after training period
Job Types: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Benefits:
Wellness program
Work Location: In person
Show less
