Call Center Representative

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Call Center Representative
V
Votiko solutions
Surat, Gujarat
Apply on Jobs | Fidanto
11 hours agoFull–time
Date of posting:11 Mar 22We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.Responsibilities• Provides customer support by phone, email or instant message to consumers. • Processes a high volume of consumer inquiries of products and services andresolves a targeted percentage of those inquiries.• Troubleshoots customer problems, identifies the root cause of the problem anduses tools and resources appropriately to determine how to resolve customerproblems.• Tracks and documents inbound support requests and ensures proper notation of Read more